Quebedeaux Buick GMC - Service Center

My advisor, Edmund is wonderful. I was in on Friday for an oil change and to find out why one of my tires would not keep air. The oil change was done right away, but the tire could not be fixed. The new an oil change and to find out why one of my tires would not keep air. The oil change was done right away, but the tire could not be fixed. The new tire would come in on Sat. from Phoenix and I could have it installed on Monday morning. I went in Monday morning and Edmund had it installed . I was out of the office within 1 hour. I have always had great service with the Service department. More

I would say I was a little frustrated that it took so I would say I was a little frustrated that it took so long to find the leak in my air-conditioning. They did however provide me with a rental car so I would say I was a little frustrated that it took so long to find the leak in my air-conditioning. They did however provide me with a rental car so that I could have transportation. Overall my experience was fine More

First BAD experience I had at GMC. I dint not receive paperwork for the service they told me they would mail it out and till this day still waiting. My truck was full off oil finger print in and out the paperwork for the service they told me they would mail it out and till this day still waiting. My truck was full off oil finger print in and out the fluid levels were not filled ect...... More

As always a great job from the Quebedeaux service department. AND the oil change took much less time than I anticipated. Kudos to the crew! department. AND the oil change took much less time than I anticipated. Kudos to the crew! More

I have worked with the staff of Quebedeaux for many years and they are always friendly and efficient, great customer service, and great attention to detail. Special thanks to Brian in parts, Don Edwards, and and they are always friendly and efficient, great customer service, and great attention to detail. Special thanks to Brian in parts, Don Edwards, and Chet Williams in Sales. Don and Chet, in particular, always make my experience feel like I'm coming back to see old friends. Thank you. Sincerely, Reginald E. Stevens Applehead Logistics Owner/Operator Independent Contractor More

Uhhh, never really impressed when I have to go here. Check in was good, busy and didn’t take long. 1.5 days to change battery, which was brutal. At check out, bunch of unmotivated service guys playing Check in was good, busy and didn’t take long. 1.5 days to change battery, which was brutal. At check out, bunch of unmotivated service guys playing on their phones. When they went to pull my vehicle around they brought out someone else’s vehicle.... I’ve always had problems with this service department.... More

I am a returning customer. I continue (after ten years) to be pleased with the professionalism of the service department of Quebedeaux. Good job, everybody! to be pleased with the professionalism of the service department of Quebedeaux. Good job, everybody! More

Although I didn’t buy my vehicle here I have purchased $10k+ in accessories and have had all my service preformed here. At my previous oil change I asked that the DEF be filled. I was not asked if I would $10k+ in accessories and have had all my service preformed here. At my previous oil change I asked that the DEF be filled. I was not asked if I would like only 1 jug filled or the tank at 100% even though the work order said “Fill DEF and give customer remaining fluid”. I learned that there is 2 different meanings for “Fill DEF”. Lesson learned. My next complaint is a bit more serious. At the next oil change a few days ago I was informed there was a nail in the tire and it was “outside” the repairable zone. So I went ahead and had them order a tire for next day installation because I was going out of town. I did a little research and the NHTSA’s guideline showed the nail was not outside the repairable zone. So I went to a tire shop and asked them to check for leaks as the pulled the nail out. Much to our surprise the nail was only 1/4” long and hadn’t punctured the tire. So Kevin who is listed as a Sales Rep, tried to sell me a $400 tire for no reason. This is the second strike and I will give them one more chance to be honest before I take my business elsewhere. More

We have been very happy with the service given to us recently by Kevin Garber, as well as, previously by Thomas Bernath and Ryan Hoganson. recently by Kevin Garber, as well as, previously by Thomas Bernath and Ryan Hoganson. More

Excelente service from Edmond Leon, he was able to manged my appointment the way I need it, and the returned time was perfect, just the way he mentioned it to me. my appointment the way I need it, and the returned time was perfect, just the way he mentioned it to me. More