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Quebedeaux Buick GMC - Service Center

Tucson, AZ

3.6
874 Reviews

874 Reviews of Quebedeaux Buick GMC - Service Center

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October 25, 2020

Our vehicle has been in the shop since September 10th, we’ve tried picking it up twice after being told it was repaired and both times we’ve had to take it back because the issues we’ve now paid 1200.00 f More

by MELISA.BLACHLY
Recommend Dealer
No
Employees Worked With
Brian Medina
Oct 28, 2020 -

Quebedeaux Buick-GMC responded

We appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact us at your earliest convenience as we would like to further discuss your visit. We look forward to the opportunity to speak with you. Best, The Quebedeaux Buick GMC Team

October 24, 2020

Visited Quebedeaux to get my truck serviced and Adam was my advisor. He was friendly and knowledgeable and the services I asked for were performed in a timely manner. After leaving, two of my hub caps cam More

by SFERG55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Quebedeaux Buick-GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Adam made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, The Quebedeaux Buick GMC Team

October 24, 2020

The service team did a great job of locating the problem with our truck and resolving it. They kept us informed of what was going on. Adam is great to work with. More

by GREG5050.16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cisco Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Quebedeaux Buick-GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Quebedeaux Buick GMC Team

October 23, 2020

great great great grat great great great great great hreat greT grc i have nothing else to say, let me out for petez sake why force words out of somebody? More

by WHITTEMORE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Oct 28, 2020 -

Quebedeaux Buick-GMC responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales! Best, The Quebedeaux Buick GMC Team

October 23, 2020

Adam and the service team did a great job resolving my vehicles mechanical issues. Keeping me informed thru out the entire process. Great service as usual. More

by JMATALONE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Quebedeaux Buick-GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, The Quebedeaux Buick GMC Team

October 23, 2020

Great the people where very helpful and knowledgeable. Adam took care of us, always kept us in the loop and made sure that we knew what was going on. Thanks Adam More

by grijalvamichael52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Quebedeaux Buick-GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, The Quebedeaux Buick GMC Team

October 20, 2020

Adam and the service team is the best. Thank you for fitting us in this morning. We are always happy with the service from Adam. More

by TJFAGAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Quebedeaux Buick-GMC responded

We are truly grateful for this awesome review! We are thrilled that Adam was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Best, The Quebedeaux Buick GMC Team.

October 17, 2020

Waited 3 hours plus for oil change. That is with an appointment! Also no sticker to show when next oil change is due. Very unhappy! I will go back to Jack Furriers next time. More

by LARRYBUSHNELL
Recommend Dealer
No
Employees Worked With
Brian Medina
October 16, 2020

Brought our truck in on Monday afternoon for an oil change appt on Tuesday saying we would pick up the truck after 2 pm. I got there at 2:30 and waited until someone finally waited on me. He said I ne More

by kingralphs_royalflush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael. Sits at desk on the right facing advisors desks
October 16, 2020

Brian Medina is my service technician at Quebedeaux Buick GMC in Tucson, Arizona and I can always count on the expert advice I receive from my advisor Mr. B. Medina. Besides, Medina consistently meets the ab More

by OBREGON14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN MEDINA
Oct 21, 2020 -

Quebedeaux Buick-GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Brian does for Quebedeaux Buick GMC and our customers. Hope to see you again soon! Best, The Quebedeaux Buick GMC Team.

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