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Quebedeaux Buick GMC - Service Center

Tucson, AZ

3.6
874 Reviews

874 Reviews of Quebedeaux Buick GMC - Service Center

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December 11, 2020

Met Adam and he was very nice and helpful. I also met Ervin and he was very helpful as well I appreciated the service. Thank you! More

by jennstingley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Fiore, Jon Hicks, Ervin Wilson
Dec 16, 2020 -

Quebedeaux Buick-GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Quebedeaux Buick GMC Team.

December 10, 2020

Had Brake issues with the recall on Silverado's. An adjustment was made but I still had issues so I brought it back they replaced the Brake vacuum no charge. A pleasant experience the staff Adam, Juan More

by raghnall1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Quebedeaux Buick-GMC responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your Silverado. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Best, The Quebedeaux Buick GMC Team.

December 09, 2020

Showed up for a schedules appointment at 7:30am that I had made a week earlier. My wife's car had been leaking anti freeze since a earlier repair made by you. At 2:30pm I called for status with Adam. I wa More

by ironwoodcrest
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Adam Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Quebedeaux Buick-GMC responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Best, The Quebedeaux Buick GMC Team.

December 08, 2020

Brian was extremely helpful, and was able to get my repair covered under the warranty, and got the work completed on my vehicle very quickly! More

by KMILLER40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Dec 11, 2020 -

Quebedeaux Buick-GMC responded

Hi, thank you so much for the positive review! We are pleased to hear that Brian was able to provide an efficient and overall positive experience. If there's anything further we can do for you, we are happy to help! Best, The Quebedeaux Buick GMC Team.

December 06, 2020

Terrible service. Juan was not helpful at all. They suggested to me to have my coolant exchanged so I added that and they didn’t even do it. More

by my3elite
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Juan
Jan 08, 2021 -

Quebedeaux Buick-GMC responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, The Quebedeaux Buick GMC Team

December 06, 2020

Outstanding as always Brian and Adam took care of business. Wish Adam was still up front in the service drive but Brian still does a great job More

by EMKLAHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina
Dec 09, 2020 -

Quebedeaux Buick-GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Quebedeaux Buick GMC Team.

December 05, 2020

Very pleased with their service. I was surprised and glad that I was able to get an appointment so quickly. (Not the same experience I had at another dealership before). More

by ZULMAT2614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Dec 09, 2020 -

Quebedeaux Buick-GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Quebedeaux Buick GMC Team.

December 04, 2020

Oil change was done fast. When I arrived for my Oil change was done fast. When I arrived for my appointment, there was nothing in the system. That was a bummer. Then had a coupon for a free car More

by CABILLASROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Dec 09, 2020 -

Quebedeaux Buick-GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, The Quebedeaux Buick GMC Team.

November 29, 2020

The folks in the service department worked hard to finish the repairs on my SUV completely and correctly. Very few issues with my new car. Thanks for the effort. More

by WJGILLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Dec 02, 2020 -

Quebedeaux Buick-GMC responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, The Quebedeaux Buick GMC Team.

November 29, 2020

The service was excellent. Im glad your employees were wearing their masks. Robert was very helpful. I will continue to have your service department service my vehicle. More

by PSANCHEZ5216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert/ Tony Hernández
Dec 02, 2020 -

Quebedeaux Buick-GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, The Quebedeaux Buick GMC Team.

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