Back

Quebedeaux Buick GMC - Service Center

Tucson, AZ

3.6
874 Reviews

874 Reviews of Quebedeaux Buick GMC - Service Center

Sort by
December 25, 2020

Excellent customer service. Brian and Adam make an awesome combination. They both go out of there way to make sure my vehicles needs are taken care of. I will not go any where else. Both of them are s More

by Marco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina
Dec 30, 2020 -

Quebedeaux Buick-GMC responded

Marco, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, The Quebedeaux Buick GMC Team.

December 23, 2020

Tony was very good at getting me checked in & getting car serviced. Paul the driver made sure i knew he would take me home. Love the dealership. Adam is also great always watching over & msking sure i am ha More

by plpatleach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Fulda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Brian Medina, Edmond Leon, C4 Analytics
Dec 29, 2020 -

Quebedeaux Buick-GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, The Quebedeaux Buick GMC Team.

December 23, 2020

Poor Quality control to repairs on numerous services. discussed with manager on several occasions but same results. as a business owner who has relations with this location for 20 plus years with 10 pl More

by CHRIS@DESERTVIEWPAINTINGINC.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina, Jon Hicks
December 19, 2020

I had an appointment showed up 20 min. early and waited 2.5 hours for an oil change. I expected to wait but mechanic left grease all over my windshield and door handle. More

by tdegard341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmond Leon
Dec 23, 2020 -

Quebedeaux Buick-GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, The Quebedeaux Buick GMC Team.

December 16, 2020

There were grease spots left on my inter door and drivers door piller. Oil change was frist one which was free, hope this wasn't the cause. Ask one question that couldn't be answered. Parts people are great! More

by threniger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmond Leon
Dec 21, 2020 -

Quebedeaux Buick-GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, The Quebedeaux Buick GMC Team.

December 15, 2020

Brian Medina is always super helpful and friendly. He is very knowledgeable but if he can't answer a question, he will find someone who can. I feel like he works hard to keep his customers happy. More

by KLEWIS514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Dec 17, 2020 -

Quebedeaux Buick-GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Quebedeaux Buick GMC Team.

December 15, 2020

This Service Department is the best I have ever worked with, and I've been buying new cars since 1988. They care - and it shows. More

by TIMDOSEMAGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Fulda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina, Edmond Leon
Dec 17, 2020 -

Quebedeaux Buick-GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Quebedeaux Buick GMC Team.

December 13, 2020

My appt. was 915 am. I was there 4 hrs and 45 for a tire rotation and oil change. Did not receive a car wash. They did not give me an estimate for a dent that I asked for. I have sent 2emails and have no More

by TRS189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Medina
Jan 06, 2021 -

Quebedeaux Buick-GMC responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

December 13, 2020

The Service Department is VERY hard to reach either by phone or email; however, on site the people are accommodating and helpful. The work done seemed pricey, and a portion of the work is not satisfactory More

by Doug D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eleazar Armenta - Service Dept. - 5 stars
Dec 16, 2020 -

Quebedeaux Buick-GMC responded

Doug, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, The Quebedeaux Buick GMC Team.

December 12, 2020

Juan and Adam were very helpful. I plan to visit with your team at Quebedeaux soon to take care of my automotive needs in the future. More

by Buickforever man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Armenta
Dec 16, 2020 -

Quebedeaux Buick-GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Quebedeaux Buick GMC Team.

...
34
...