Quebedeaux Buick GMC - Service Center

I had my used vehicle serviced on 1/8. Oil change, tire rotation and the TPMS reset. The following day, my TPMS light came back on. Spoke with Brian and he set me up with an appointment on 1/13. During the rotation and the TPMS reset. The following day, my TPMS light came back on. Spoke with Brian and he set me up with an appointment on 1/13. During the inspection, it was determined that all of my sensors were failing. Brian provided me replacement cost and explained how the tire sensors worked. I appreciated the information and was not charged for my return visit. Quebedeaux, has been my preferred dealership since 2007. I would not consider buying or having a vehicle serviced from anyone else. More

We have had our car serviced at the dealer since we bought it and the service leaves a lot to be desired. Real slow not real concerned about customers time. Last oil change asked to have tires rotated bought it and the service leaves a lot to be desired. Real slow not real concerned about customers time. Last oil change asked to have tires rotated and they stated they had, false they did not rotate the tires. I called them on it and had to make another appointment. More

Very happy with the service received from Brian. He was able to get the car serviced and back to us in about 24 hours even though we called last minute. able to get the car serviced and back to us in about 24 hours even though we called last minute. More

While I appreciate Brian trying to get the warranty to cover the issues, I was never called to be updated on the car’s progress which delayed the service. My car ended up being there for 3 days. It seems cover the issues, I was never called to be updated on the car’s progress which delayed the service. My car ended up being there for 3 days. It seems like the staff are very short handed. I also didn’t appreciate the mechanics driving my car without wearing a mask which I witness on 2 occasions. More

Would not have my car serviced here except for the fact that i can walk to my office. 2 days to change a battery! Give me a break. Walked over there in the dark because the service department said they wou that i can walk to my office. 2 days to change a battery! Give me a break. Walked over there in the dark because the service department said they would have the car ready and call me at 5:30. They never called so i started walking. They then called me at 10 minutes to 6 pm and said they needed a part. The part was a battery...............they don't have them in stock. Really More

Good experience. Needs have been met throughout process. Vaios has been very easy to work Very happy with the sutra elevation package. Very roomy and comfortable ride for passengers Vaios has been very easy to work Very happy with the sutra elevation package. Very roomy and comfortable ride for passengers More

I really can’t write too much about the dealership, this was my first time having my car in there for service. The problem that I had is Still there. I hope the next time I bring my car in for service , oil was my first time having my car in there for service. The problem that I had is Still there. I hope the next time I bring my car in for service , oil change and tires rotation they will have a chance to revisit my Original service calls. More

I drove up and had Chet as my guy! He was kind , knowledgeable, and friendly! He gave outstanding customer service! He explained the Honda Pilots controls , he even te explained to my wife. I migh knowledgeable, and friendly! He gave outstanding customer service! He explained the Honda Pilots controls , he even te explained to my wife. I might add it was Christmas Eve and he had to stay late! Even Tim in financial services stayed later he was also a great help and did explain a lot! Thank you to all you CHET, TIM AND ERWIN! Thank you all ! Great Service they went about and beyond customer service!!! More

The dealership did not call us when the parts we ordered came in. We got a notice that our points to pay we’re going to expire. That’s when we called to have them draw the points. We were then told our part came in. We got a notice that our points to pay we’re going to expire. That’s when we called to have them draw the points. We were then told our parts were in. We are very pleased with the dealer. More

great dealership to work with when it comes to servicing my two vehicles. the personal service department works with you in every which way to help you with your problem, plus a great central location. my two vehicles. the personal service department works with you in every which way to help you with your problem, plus a great central location. More