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Quebedeaux Buick GMC - Service Center

Tucson, AZ

3.6
874 Reviews

874 Reviews of Quebedeaux Buick GMC - Service Center

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January 26, 2021

Service was great, as usual, but I was disappointed with the adherence to mask protocol. Several workers in the service department weren't wearing masks. I would hope that management will take steps to c More

by jamesrp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Jan 29, 2021 -

Quebedeaux Buick-GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, The Quebedeaux Buick GMC Team.

January 25, 2021

I've been coming to get my SUV serviced for over a year and always received stellar service. If an issue would come up, they immediately made it right. This time not sure what happened, big disappointment! More

by bads2k0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Hernandez
Feb 04, 2021 -

Quebedeaux Buick-GMC responded

We appreciate you taking the time to share about your recent experience in our service center. We can assure you this is an isolated incident and not how we conduct business. Your feedback will be reviewed by our team. Best, The Quebedeaux Buick GMC Team.

January 24, 2021

Awesome experience. Mike was fantastic. Car was repaired quickly and the service was outstanding. Thank you!!! We will definitely return if/when something goes awry with our car. More

by sbsweat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Fulda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mike
Jan 27, 2021 -

Quebedeaux Buick-GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, The Quebedeaux Buick GMC Team.

January 23, 2021

Service has been great! Adam Hensley is to be commended for his commitment to excellence in customer service! I am completely satisfied with service work done on my truck at Quebedeaux. More

by tdavis24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Quebedeaux Buick-GMC responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, The Quebedeaux Buick GMC Team.

January 22, 2021

Tony in service dept was very helpful and knowledgeable. Thank you sir! One two three four five six seven eight nine ten eleven twelve fourteen More

by GARYCZEROPSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in Service
Jan 27, 2021 -

Quebedeaux Buick-GMC responded

Thank you for the excellent review! It is great to know that Tony was able to provide you with a helpful and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Quebedeaux Buick GMC Team.

January 20, 2021

Service was great. They had my truck for 4 days but it had greasy finger prints all over it! They always have washed it all the other times I have had it serviced. More

by onrepatsiP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Quebedeaux Buick-GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, The Quebedeaux Buick GMC Team.

January 16, 2021

I had a good experience with the service department. Adam Took care of things as promised and was able to have someone drive me home. I received a call later in the day and notified me that the vehicles issu More

by raulosetejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Quebedeaux Buick-GMC responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Quebedeaux Buick GMC team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Best, The Quebedeaux Buick GMC Team.

January 14, 2021

It was pretty busy so the wait was long. Rep was apologetic, though. Staff nice. It was my last visit because I have moved to Michigan. So please take me off email reminders rating requests. Thank y More

by LISA.PIERCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Jan 19, 2021 -

Quebedeaux Buick-GMC responded

Hi, thank you so much for the positive review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please feel free to contact us if you have any questions! Best, The Quebedeaux Buick GMC Team.

January 14, 2021

Brought my 07 Tahoe in for a Check engine light on a Saturday, Brian Medina took it in and went to work. I got my truck back under the quote. Great service Brian. More

by shelley.rodrigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Jan 19, 2021 -

Quebedeaux Buick-GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Brian was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Best, The Quebedeaux Buick GMC Team.

January 13, 2021

I always get great service here! from all service/ employees ... Had a special situation this time and had to get an estimate from the Collison center and they were great as well! Thank You So Much!! More

by Yadel666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Abrian Acedo
Jan 19, 2021 -

Quebedeaux Buick-GMC responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, The Quebedeaux Buick GMC Team.

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