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Quebedeaux Buick GMC - Service Center

Tucson, AZ

3.6
874 Reviews

874 Reviews of Quebedeaux Buick GMC - Service Center

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February 16, 2021

Good, friendly and professional service. This dealership takes good care of me and my little Buick. Glad I bought my car here and have it serviced here, too! More

by jenuinelyjill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmond Leon
Feb 19, 2021 -

Quebedeaux Buick-GMC responded

We are so glad we could take care of all of your needs at Quebedeaux Buick GMC. Thank you for giving this feedback; we will be sure to share it with the team! Best, The Quebedeaux Buick GMC Team.

February 16, 2021

Service took twice as long as what I was told, and I didn't receive any updates even though I was waiting in the lobby. Car wasn't washed nor was it offered. After I went up to check the status, receive More

by Tuc520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Medina
Feb 18, 2021 -

Quebedeaux Buick-GMC responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and we would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Best, The Quebedeaux Buick GMC Team.

February 13, 2021

Got there early for my appointment took me in right away. Great service and pro attitude. Finished my vehicle on time. Might think about courtesy washes after service More

by ENGELHT67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina
Feb 18, 2021 -

Quebedeaux Buick-GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, The Quebedeaux Buick GMC Team.

February 13, 2021

Scheduling was changing. Several calls were placed, a request through an app, and finally an appointment was made online. An email was received when the vehicle was ready. However, a CALL read the reques More

by ERINRIESGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Feb 18, 2021 -

Quebedeaux Buick-GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Quebedeaux Buick GMC Team.

February 13, 2021

Great service.. Brian in service is the best! Always takes good care of me and my car for the most cost effective way. Thank you. More

by JONRHODES265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Feb 18, 2021 -

Quebedeaux Buick-GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, The Quebedeaux Buick GMC Team.

February 12, 2021

Have communicated twice with Q since a truck purchase on 1/28/2021, once for a car detail and once for an attempt to add GMC accessories. First the car detail which was owed to me after the truck I jus More

by mikefitz331
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Medina
Feb 12, 2021 -

Quebedeaux Buick-GMC responded

Mike, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. Best, The Quebedeaux Buick GMC Team.

Feb 19, 2021 -

mikefitz331 responded

No thank you. My purchase has been refunded and we’ll make a clean break of it. Good luck to you in the future. Mike

February 12, 2021

Best dealership I have dealt with in many years...polite and knowledgeable ... Adam Hensley is always helpful and pleasant... Others are also helpful, polite and pleasant More

by diamonds5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Quebedeaux Buick-GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Quebedeaux Buick GMC Team.

February 10, 2021

Everything was great on this service visit as it always is. I waited for the vehicle and it was done on time. Way to go Quebedeaux! More

by GUDYSPLACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abrian Acedo
Feb 16, 2021 -

Quebedeaux Buick-GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, The Quebedeaux Buick GMC Team.

February 09, 2021

As usual excellent service, timely and professionally done. It was a pleasure using your shuttle service. Paul the service driver was courteous and very professional. He is an asset and credit to your co More

by BERRELLEZR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Quebedeaux Buick-GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Quebedeaux Buick GMC Team.

February 08, 2021

No problems with getting service scheduled or the service work. Almost always able to get in on short notice and service staff are accommodating and have not had any issues with the work. More

by LIBBYP32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Fulda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina, Edmond Leon
Feb 11, 2021 -

Quebedeaux Buick-GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, The Quebedeaux Buick GMC Team.

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