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Quebedeaux Buick GMC - Service Center

Tucson, AZ

3.6
874 Reviews

874 Reviews of Quebedeaux Buick GMC - Service Center

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March 12, 2021

Atle Fjugstad was my service advisor. He took care of everything I needed and he was respectful,curtious, kept me informed of issues. He wore a mask and that was awesome as I saw other staff did not More

by HELLO2JOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ATLE FJUGSTAD,service dept.
Mar 17, 2021 -

Quebedeaux Buick-GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Atle was able to provide an efficient and overall positive experience. We look forward to working with you again in the future. Take care! Best, The Quebedeaux Buick GMC Team.

March 12, 2021

Dan is a great sale person he worked with me&my husband Bobby anguamea did everything in his power to make our payments work with us& did everything that he could to make us happy in our new car & affordab More

by josephine.dimas51@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rodarte , Edmond Leon
Mar 17, 2021 -

Quebedeaux Buick-GMC responded

Hello Josephine and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Dan was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The Quebedeaux Buick GMC Team.

March 11, 2021

Always taking care of my car like it's your dad's car. No problem and I'm happy. Brian Medina is in the cockpit of my maintenance. I trust him. Way to go Quebedeaux!!! More

by alohaken2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Mar 16, 2021 -

Quebedeaux Buick-GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Quebedeaux Buick GMC Team.

March 11, 2021

I really enjoyed the service. The expertise the speed of which it took them to take care of my truck. Adam is a first class gentleman More

by danny54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Quebedeaux Buick-GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, The Quebedeaux Buick GMC Team.

March 10, 2021

My sister and I appreciate Quebedeaux and Adam Hensley for his assistance with our car! He was so helpful and kind. We brought the car in early on Saturday morning and were able to pick it up in the earl More

by GUBBYHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Quebedeaux Buick-GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Quebedeaux Buick GMC Team.

March 06, 2021

Adam does a great job overall. He explains everything well and communicates well. You need to bring back the ladies at the desk to help with phone calls, taking payments etc... More

by MJAMISTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Quebedeaux Buick-GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best, The Quebedeaux Buick GMC Team.

March 04, 2021

After a good experience buying our car in 2018, it all came crashing down yesterday. We had an 11:00 apt for an oil change. At 1 PM the car was still in the driveway waiting to get into the garage. we did More

by DCHAPMA6
Recommend Dealer
No
Employees Worked With
Brenden Fulda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina, Edmond Leon
Mar 09, 2021 -

Quebedeaux Buick-GMC responded

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Best, The Quebedeaux Buick GMC Team.

March 03, 2021

very bad experince car stayed in the shop for 2 days calling did not help I went to the service dept to make it work and cost me 126 dollars in rental that they refuse to honor More

by sabbah
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Medina
Mar 03, 2021 -

Quebedeaux Buick-GMC responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. We look forward to regaining your trust in our business. Best, The Quebedeaux Buick GMC Team.

Mar 04, 2021 -

sabbah responded

how can you regain my trusrt when you cost me $ 126.00 for rental while ypou did not work on my car for 2 days even after you gave me an appointment. I wonder what does an appointment mean????

March 03, 2021

The service was fast,and efficient. The staff was very friendly. I enjoyed the experience at Quebedeaux service center. Im looking forward to my next visit. Thank you. More

by KATHYGALL59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Fulda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina, Edmond Leon
Mar 05, 2021 -

Quebedeaux Buick-GMC responded

Kathy, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, The Quebedeaux Buick GMC Team.

March 03, 2021

I called night before with a issue on my new vehicle.They worked me in early the next day. Parts were ordered and I was issued a loaner car at no cost.Everyone was very professional and courteous. More

by airborne8275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Mar 08, 2021 -

Quebedeaux Buick-GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, The Quebedeaux Buick GMC Team.

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