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Quebedeaux Buick GMC - Service Center

Tucson, AZ

3.6
874 Reviews

874 Reviews of Quebedeaux Buick GMC - Service Center

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April 30, 2021

what a great place to go to for work on cars. This place is busy busy busy but the atmosphere is great, its great to watch the employees do their best to serve but as i said its so busy here they must be do More

by HaileyFiore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Fulda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Quebedeaux Buick-GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Quebedeaux Buick GMC Team.

April 30, 2021

I felt as if I was in the way of business with my presence at drop off and pick up, I wasn’t sure where to go, or the process of being helped. Few people were eager to share this info with me. Very More

by renee.rivera.mail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of the staff listed above
May 04, 2021 -

Quebedeaux Buick-GMC responded

Renee, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Best, The Quebedeaux Buick GMC Team.

April 29, 2021

I have always been treated respectfully when I have had to come in. My car looks great after being fixed from a deer committing suicide on the front of my car. Highly recommend them. More

by darnold52789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art was the man with whom I worked, always friendly.
May 04, 2021 -

Quebedeaux Buick-GMC responded

Thank you for leaving us this great review, Darnold! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, The Quebedeaux Buick GMC Team.

April 28, 2021

Had an appointment for an oil change at 9am. My vehicle was not taken back until 10:30 service associate informed me that vehicles are take in order regardless of an appointment or not. recommended just co More

by CUPISJ
Customer Service
Recommend Dealer
No
Employees Worked With
Was not, given card
Apr 28, 2021 -

Quebedeaux Buick-GMC responded

Thank you for sharing your experience with us. Here at Quebedeaux Buick GMC, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Best, The Quebedeaux Buick GMC Team.

April 28, 2021

Resolved all issues with my vehicle. A little more than I intended to spend, but I realize my GMC truck is 16 years old but you have done a great job at keeping it running all these years. I have been utiliz More

by JB1161JAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmond Leon
May 03, 2021 -

Quebedeaux Buick-GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Quebedeaux Buick GMC Team.

April 28, 2021

a 4 hour oil change, along with the theft of (we know what it was) and rifling thru console an glove compartment, translates to we will never be back. More

by TYZBIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Quebedeaux Buick-GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

April 27, 2021

There was a few issues at the beginning due to staff problems, however the manager Adam quickly took over and made my experience pleasurable! My truck feels as good as new again! More

by bossmangirault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Quebedeaux Buick-GMC responded

Thank you for the amazing five-star rating! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! Best, The Quebedeaux Buick GMC Team.

April 27, 2021

Great service and everyone treats you so well. I was treated with respect and courteous. It made getting service very easy! I would recommend Quebedeaux to everyone. Fernando in sales is wonderful. More

by PEGDEWY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cisco Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Quebedeaux Buick-GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, The Quebedeaux Buick GMC Team.

April 27, 2021

Good work on replacing window latch. However, need to improve on responding to customer telephone calls regarding when a service appointment can be put on the schedule. More

by JOHNDIANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Fiore
Apr 30, 2021 -

Quebedeaux Buick-GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, The Quebedeaux Buick GMC Team.

April 26, 2021

My family and I have been using Quebedeaux Pontiac and now Buick for service as well as for vehicle purchase for many years. I recently bought a used 2015 mustang from you which had to be towed back to th More

by JEFFREYEDWINWILSON1161999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brenden Fulda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Quebedeaux Buick-GMC responded

Hello Jeffrey, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and we would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Best, The Quebedeaux Buick GMC Team.

Apr 29, 2021 -

JEFFREYEDWINWILSON1161999 responded

My Email adress is jeffreyedwinwilson1161999@gmail.com if you wish to cotact me

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