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Quebedeaux Buick GMC - Service Center

Tucson, AZ

3.6
874 Reviews

874 Reviews of Quebedeaux Buick GMC - Service Center

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June 03, 2021

They say they fixed the problem, but didn't Evan touch my car! Very very disappointed. Will not go there again. Terrible.Bad business..N More

by ERYNPRESTON02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Linvil, Atlee don't know last name
Jun 07, 2021 -

Quebedeaux Buick-GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place so we can amend the situation. Best, The Quebedeaux Buick GMC Team.

June 01, 2021

They have working for them THIEVES in their service center. Someone in service center a very special good luck piece my father gave me 60 yrs ago for my 8th grade graduation. His father had given him More

by JANIEANDHANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Quebedeaux Buick-GMC responded

Our team has acknowledged this review.

May 31, 2021

You guys are keeping my Acadia in top condition. Love the courtesy ride home and the friendly driver Paul. Thank you for all you do. More

by alohaken2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service representative, Enrique and Paul t hff e courtesy driver
Jun 04, 2021 -

Quebedeaux Buick-GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, The Quebedeaux Buick GMC Team.

May 31, 2021

Took my Toyota that I purchased there in 2020 for oil change and issue with brakes. Oil change went fine, brakes did not. They gave me an estimate of $863.00 to replace brake pads, new rotors, clean and More

by 4MJMAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember name
Jun 02, 2021 -

Quebedeaux Buick-GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to amend the situation if you give us the opportunity. Best, The Quebedeaux Buick GMC Team.

May 30, 2021

Service department is very professional and friendly Explained what they are doing to the car. Made some recommendations for car. Did a great job in a timely manner. More

by BESTGRAMIEVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Linville
Jun 04, 2021 -

Quebedeaux Buick-GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, The Quebedeaux Buick GMC Team.

May 30, 2021

This is the worst dealership I have ever experienced, from sales to service they would get negative stars if possible. My whole experience started when I first brought my 2019 GMC sierra 3500 to have $10 More

by Joshw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Atley
Jun 02, 2021 -

Quebedeaux Buick-GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 29, 2021

I brought my convertible in for an engine light problem and while my car was on the lot the top was slashed and I had property stolen from inside it. It has been over five months and my cars damages still More

by carloslaponte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Quebedeaux Buick-GMC responded

Our team has acknowledged this review.

May 27, 2021

I feel I overpaid for the service rendered. Went in for 3 issues, clearly stated at check in. One issue (ambient temp gauge on dash not working). They charged hundreds of dollars for labor and the gauge did More

by GUALAZZI.N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Atli and Enrique
May 27, 2021 -

Quebedeaux Buick-GMC responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Best, The Quebedeaux Buick GMC Team.

May 26, 2021

Worst experience ever, brand new car, a lot of issues, more then 3 times tha car at the dealership in a month and still not wanna a fix it More

by JPELLAT254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Quebedeaux Buick-GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Best, The Quebedeaux Buick GMC Team.

May 24, 2021

I enjoyed bringing my truck in for service. Got an oil change the fuel filter they actually found problems with the truck and took care of it very quickly so appreciate everything and I will continue to c More

by danny54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Fulda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina, Edmond Leon
May 27, 2021 -

Quebedeaux Buick-GMC responded

We appreciate your kind words, Danny. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, The Quebedeaux Buick GMC Team.

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