Quebedeaux Buick GMC - Service Center

Pésimo servicio dure 7 horas para que le isieran el cambio de aceite, llege alas 10:00 am y salí alas 5:30Pm, fue mi primera y la última ves que voy a ir no me quedaron ganas de volver a ese lugar espe cambio de aceite, llege alas 10:00 am y salí alas 5:30Pm, fue mi primera y la última ves que voy a ir no me quedaron ganas de volver a ese lugar espero que lo mejoren algún día porque si es bastante estresante, aparte que to viaje desde Río Rico Az hasta Tucson y no tenía en que moverme. More

I'm not thrilled with Quebedeaux Service. Everyone was friendly and courteous but the service took longer than promised and they recommended a very long list of items to do that was very expensive and not friendly and courteous but the service took longer than promised and they recommended a very long list of items to do that was very expensive and not all necessary. My impression is that this is a money-making proposition for the dealership and not necessarily in the best interest of the customer. My daughter also had her car detailed before returning to Grad school last January and was disappointed with the outcome. She was charged $160. for a small compact car and it did not meet her expectations. The car was not finished at the time promised and some of her requests were not honored such as removing a sticker from the windshield and shampooing all carpets. The real carpet was not done and there were several spots that were not clean. It was not a $160. value. More

AWEFUL, no communication, no customer etiquette, bad service, this service department has a long way to go , to make it top notch, I've dealt with other service departments and by far this is the worst service, this service department has a long way to go , to make it top notch, I've dealt with other service departments and by far this is the worst one, and it's a shame More

I waited 1 hour and 50 minutes for an oil change and I had an appointment. Maybe a cap on appointments could be utilized for faster service. had an appointment. Maybe a cap on appointments could be utilized for faster service. More

Service department is terrible, new car bought on a Saturday agreed to pick up on Tuesday at 11:30 we arrived at 11:30 and still had to wait 3 hours before car was ready. Also check the paperwork close Saturday agreed to pick up on Tuesday at 11:30 we arrived at 11:30 and still had to wait 3 hours before car was ready. Also check the paperwork closely price changed between sales and finance. More

Brian Medina was the best service Tech I've ever had.An Brian Medina was the best service Tech I've ever had. An employee asked who my service guy was, I said Brian, he said, "Good, tha'ts who I would reco Brian Medina was the best service Tech I've ever had. An employee asked who my service guy was, I said Brian, he said, "Good, tha'ts who I would recommend". But he no longer works there, so I need to find out if he is still at a dealership. More

I almost always get great service and this time was not exception thanks to Adam. I was just a little disappointed in paying so much for an oil change...a military or loyal customer discount would be appr exception thanks to Adam. I was just a little disappointed in paying so much for an oil change...a military or loyal customer discount would be appreciated More

The young guy who helped us was great very professional told us how long it would take and he was right on very good guy told us how long it would take and he was right on very good guy More

Didn't really find what was wrong with ac said was over charged but wasn't ever serviced since bought 2 years ago not h charged but wasn't ever serviced since bought 2 years ago not h More

After my truck was serviced and had the air bag replaced. I picked it up and when driving it away noticed that the airbag light was on. This caused me to return to the service bay find the servic replaced. I picked it up and when driving it away noticed that the airbag light was on. This caused me to return to the service bay find the service advisor and explain what was going on. Then I had another wait while my truck was being diagnosed and repaired. It turned out the mechanic had not properly plugged the new airbag in and hadn't checked the dash to see it his work was correct. I also asked for the interior filter to be replaced and it was not done. I've had this truck serviced at Quebedeaux since it was new and I can positively say that the service dept. has gone downhill. Best regards. Jock Taylor More