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Quebedeaux Buick-GMC
Tucson, AZ
4,044 Reviews
WHY CHOOSE QUEBEDEAUX BUICK GMC?
Why should you buy from Quebedeaux Buick GMC? Our unmatched service and diverse Buick, GMC inventory have set us apart as the preferred dealer in Tucson. Visit us today to discover why we have the best reputation in the Tucson area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,044 reviews
February 19, 2025
My car was purchased new and has been serviced for 14 years at this location but this place has drastically gone downhill over the years. You will spend 15 mins calling and waiting for someone to pick up years at this location but this place has drastically gone downhill over the years. You will spend 15 mins calling and waiting for someone to pick up the phone in the service department. Oil changes are a minimum 3 hour wait. You would think with the amount of oil changes they do that they would have a separate tech dedicated for them but instead you’re in the queue with everyone else. Took my car in today to address an issue that was fixed and noted during my last visit as it resurfaced. Waited 2 hours to be told it was exactly what I mentioned to check when arriving. Got hit with a $189 “diagnostic” fee and told they had no parts on hand for a few days and basically wasted hours and paid $189 to leave with the same issue and nothing done. Past year my car has been misdiagnosed and I’ve paid for parts that weren’t needed. Today was the last straw!!! I will never service my car there or purchase another vehicle from Quebedeaux GMC again. Tired of being ripped off. UPDATE: Brandon from the service department called the next day after this review and explained how there was a miscommunication and he would talk it over with service manager Adam and call me back regarding a refund. Never called back. Called 3 days later to inquire again. Asked for a copy of the diagnostic report since I was charged for this service and never provided anything. Was told there was never one filled out by their mechanics! Brandon said he would call back again, never did. Called a third time, one week later, and was told that since I left this negative review and mentioned I would never come back due to this experience, that he and Adam would not refund me. Somehow this is considered great customer service! Took my car to another mechanic who not only fixed my issue, but mentioned my oil dipstick was bone dry and added 3 quarts. How was this missed on my $189 diagnostic? Because it was never properly done! This is mechanics 101. This is what you can expect from Quebedeaux GMC. I hope ownership sees this post and does the right thing! More
by J. Marquez
Employees Worked With
Brandon Record
February 19, 2025
Chet was amazing. He was knowledgable and made it that I walked away with what I wanted for the price I wanted so I was as happy as can be! He was knowledgable and made it that I walked away with what I wanted for the price I wanted so I was as happy as can be! More
by lfrondle87
Verified CustomerFebruary 19, 2025
Best car buying experience I’ve had. Ash and Josue and Sevian were all very professional. Ash and Josue and Sevian were all very professional. More
by MAJORJET1995
Employees Worked With
Other Employees :
Ash
February 19, 2025
this is my first time doing business with tis dealership and it was great and smooth the sales person Perry Valencia was great explain everything to do you and really friendly and helpful staff the buying and it was great and smooth the sales person Perry Valencia was great explain everything to do you and really friendly and helpful staff the buying process was smooth and fast I definitely would recommend this dealership to everyone More
by getus
Employees Worked With
February 16, 2025
Great customer service from sales personnel Ash and Jorge are very knowledgeable, Quick and easy experience Jorge are very knowledgeable, Quick and easy experience More
by Jumitor12
February 16, 2025
Big dealer but will treat you with minimum of big dealer customer service. They know how to treat the customers. customer service. They know how to treat the customers. More
by schmdgr
February 15, 2025
Robert was great and made my experience exceptional. I was in and out in about 2 1/2 hours and didn’t get any high pressure sales. Would definitely go back. I was in and out in about 2 1/2 hours and didn’t get any high pressure sales. Would definitely go back. More
by chad93
Employees Worked With
Robert
