Quality Value Auto Sales
Broken Arrow, OK
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I would not recommend these guys to nobody! Bought a car on Tuesday, Saturday issues took it back to have it looked at and was told nothing was wrong with it because it showed no codes. Well, i Bought a car on Tuesday, Saturday issues took it back to have it looked at and was told nothing was wrong with it because it showed no codes. Well, it doesn't shift like it should at lower gears and supposedly it shows nothing wrong. I was called today 1 day after they were going to check it out and told I just needed to take it to my mechanic it probably just needed routine maintenance! If that's so why in less than a week is the dealership not doing the routine maintenance!!! Why are they not willing to accept responsibility for what they sell.i would not recommend this car lot to anybody I know, but I'm certainly going to tell anybody and everybody that will listen just where I bought my car, who sold it to me and to NEVER BUY A CAR FROM THERE!!! I've bought several cars in the last 50 years and never been treated like this by anyone! Sr Citizens BEWARE....THEY DON'T BACK UP WHAT THEY SELL!!!! IF YOU LOOK ST ONE ID ADVISE FINDING A MECHANIC TO GO OVER IT...WISH I HAD!!! More
Contacted them about me paying to have the car of interest inspected, in this case by a Ford dealership mechanic, to make sure it's road ready for the 800 mile trip home. Never heard back from them. interest inspected, in this case by a Ford dealership mechanic, to make sure it's road ready for the 800 mile trip home. Never heard back from them. More
I based my purchase on the record of seemingly good reviews. I bought a 1998 Jeep Cherokee XJ on March 12th, 2022. I paid twice the book value for this vehicle, for a few reasons. 1. It was in really g reviews. I bought a 1998 Jeep Cherokee XJ on March 12th, 2022. I paid twice the book value for this vehicle, for a few reasons. 1. It was in really good shape for the year. It was clearly garage kept, and it was also the exact model and year I had been searching for. 2. I was told by the two salesmen who work there, that the jeep was just recently serviced with all new fluids, new shocks, coils, front a rear diff fluids, etc. 3. It was claimed to be a one owner locally owned vehicle (however there were actually two owners because the owner of the car lot registered it and drove it for 6 months, even though I was told they just got a jeep 2 weeks prior to me coming in) 4. These jeeps have become hard to find, and if you can find one in original form, in good condition, they are worth more than book value states. I did my due diligence and checked the jeep inside and out, and visited the lot more than one time going over the jeep. I discovered the AC did not work, and they claimed it has always worked. I took it for a test drive and everything seemed fine. I asked for a detailed list of all the things completed when it was serviced, and they backtracked and said they couldn’t remember what all was done. When I came in to buy it, one salesman said the price was firm and impossible to improve on, however the other salesmen had already told me he would take 500$ off the asking price. They honored the 500$ off. I drive the jeep home and felt very pleased about my decision. Today is March 16th. 4 days have gone by, and 50 miles since I left. I have a huge puddle of coolant in my garage. I have traced it to the water pump. However Thin is 150$ fix and a weekend of my time. So not a deal breaker as it’s an old jeep and likely the original water pump. However, the rear end has developed a bad whine. I took it to a local shop and they pulled the diff covers off. They determined the gear oil is completely burned and destroyed, as are the gears in the rear end. So after 4 days it has become unable to drive and the cost for new ring and pinion gears, oil, bearings, etc, is around 1,500$. Obviously this is very upsetting. I reached out to the salesman I worked with. I explained the situation and asked if there was anything they could do. Hoping they would offer the customer service to either have the mechanics that “just serviced” the jeep, repair this. Offer to cover a repair from my mechanic, or at least offer to split something. They did not. They told me all cars are sold as is and told me they could forward me the as is paperwork again if I lost it. They completely ran away from any costumer service once they had my money in their hands. I will not work with these guys again and if you have the ability to buy from another small local dealer here in tulsa I would highly suggest it. I’m reasonable and I understand it’s an older jeep and of course it’s not perfect. That’s where the AC leak and water pump leak fall into. However, when I pay double book value, for a jeep, I kind of expect the to not have to add a few thousand more on top of it to make it drivable. Even if this was preventable, I still expect a dealership that prides themselves on customer service, to step if and offer some sort of help. Not tell me to kick rocks. More
I contacted this dealership several times trying to buy a vehicle and they never got back with me. I had a trade in as well as a cash offer. He said he would call me back everytime. This went on for a couple vehicle and they never got back with me. I had a trade in as well as a cash offer. He said he would call me back everytime. This went on for a couple weeks and I finally just quit calling. I still haven't heard anything from them. More
Wasn’t pressured at all. I knew I was going to buy a car that day, so I was expecting to have to deal with a long, drawn out process. That, never happened. The paperwork was done in 30 minutes and I was d that day, so I was expecting to have to deal with a long, drawn out process. That, never happened. The paperwork was done in 30 minutes and I was down the road in the car I picked out. All in all, a 6 star experience. I got a really nice car too. More