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Quality Subaru - Service Center

Wallingford, CT

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122 Reviews

122 Reviews of Quality Subaru - Service Center

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July 23, 2013

Very friendly, helpful staff. Provided frequent updates on the status of my car repairs, took a bit longer than expected but were very professional and apologetic. Have already returned for additional ser More

by Flyngtuna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Prisco
July 18, 2013

Karen Prisco was very friendly and helpful. The waiting lounge was comfortable and the wait was not too long. All in all I was made to feel like a valued customer. More

by btzorz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Prisco
July 07, 2013

Karen was very helpful. There was some mis-communication with the car rental (Enterprise) and Quality, which was frustrating, but it got worked out by the end of the day. Karen answered all my questions an More

by lec34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Prisco
June 12, 2013

I have always had a great experience at Quality Subaru, from my lease of a 2004 Subaru Forester XT, thru the decision to purchase at lease end and finally trade in at 194,000 miles. Current Subaru is a 20 More

by cg144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Honious, Karen Prisco, Jeff Spencer
May 24, 2013

Another great service experience -- this service department is the best !! The entire service staff at Quality Subaru will always go above and beyond to help you. More

by LouP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Entire Service Staff, Paul Honious, Karen Prisco
May 21, 2013

Exceptionally helpful and knowledgeable. Easy to work with. The service personal have always gone beyond what is necessary to explain and help and they always take the time to answer all questions and a More

by lass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Honious, Karen Prisco
May 15, 2013

Jeff was very helpful in ordering some parts I needed for my car. He had good knowledge of the car, got me the in stock parts quickly, and ordered the special order items. He called me the next day to let me More

by nsantore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Spencer
March 17, 2013

I am always please with the service at Quality Subaru. Karen, Paul, and Jeff are always friendly and courteous. Also, they provide a great service. When my car has an issue I am always able to bring it in More

by xena1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Honious, Karen Prisco
March 16, 2013

Very friendly and knowledgable rep. I'm very satisfied. I purchased my first Subaru, here and will buy my second should that be my car of choice. My 2003 Baja has been bulletproof. I only buy More

by Vspiars
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Warren Smith
March 11, 2013

I went out of my way to purchase my new Subaru at Quality Subaru because of this dealer's reputation. My car is off warranty and I still service it here because I think the service department really tries More

by markheinisch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Honious, Karen Prisco
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