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Quality Chevrolet - Service Center
Escondido, CA
559 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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559 Reviews of Quality Chevrolet - Service Center
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October 03, 2024
It’s a friendly team, quality, good and honest. For this reason they are very buy and as a result we have to make your appointment anticipated. For this reason they are very buy and as a result we have to make your appointment anticipated. More
by DVILCHESM
Verified CustomerEmployees Worked With
October 02, 2024
My husband Mike picked up our Traverse this time. He had asked about getting a replacement battery for the key when dropping off for oil chg. When he went in the individual at the first counter was f He had asked about getting a replacement battery for the key when dropping off for oil chg. When he went in the individual at the first counter was fine, then they asked someone in the different area where you can purchase parts. This person said they were doing inventory and were not adding a charge$ for the battery, and the other individual at the parts counter said she did not agree with that and Mike should pay? Well we were not asking for anything free or discounted as we can afford the battery. This entire rude debate was done in front of Mike as if he was not even standing there?? This is disappointing, unprofessional and ridiculous. More
by jennbrooks999
Employees Worked With
Maria Espinoza
September 30, 2024
All good with the 90K mile checkup until I got the car home and found that all four tires had been underinflated to 32psi when the spec is 36psi. I fixed it, but it's poor attention to detail. home and found that all four tires had been underinflated to 32psi when the spec is 36psi. I fixed it, but it's poor attention to detail. More
by rxfelix
Employees Worked With
September 29, 2024
Always receive courteous and grear prompt service by the service department for my Equinox. Thanks service department for my Equinox. Thanks More
by lilliankirkham
Employees Worked With
September 27, 2024
I don't normally write reviews but thought this might be helpful to those who value their time. First we had an appointment at 9am that took 3 weeks to get. W dropped the Suburban off at 8:30am, they didn' helpful to those who value their time. First we had an appointment at 9am that took 3 weeks to get. W dropped the Suburban off at 8:30am, they didn't get to our car for diagnosis until 4pm. After having the car for 2 days they sent us out with a diagnosis needing a part that they don't have and don't know when they can get. We were told "it could be a day or a month to get the part". They accomplished an oil and air filter change in 2 days and charged us $565. They are very nice when they are telling you how incompetent and inefficient they are. They are also very nice and sincere when they explain to you how your appointment really doesn't mean much at all. Not sure what else to say except the whole experience was an expensive waste of time, go somewhere else if you can. Also noteworthy- I've bought several company vehicles from quality chevrolet in recent years. I need more company vehicles soon and will be taking my business elsewhere. Thank you for reading. More
by cullen3
September 26, 2024
I was very impressed by the sales staff. They were fast, friendly and super helpful. They were fast, friendly and super helpful. More
by carolebringas
Employees Worked With
Other Employees :
Alejandro Montes and the two guys on either side of him were very helpful! Maria was nice too. Shout out to Vincent in Sales who offered help in finding out what size and weight for a slide-in truck camper my truck can hold.
September 26, 2024
I took it in for transmission problem. They did not address the issue and never even test drove vihicle. They changed oil and fixed a warranty issue with rear upper break light. They did not address the issue and never even test drove vihicle. They changed oil and fixed a warranty issue with rear upper break light. More
by terencehunt
Employees Worked With
I met none of these people
September 25, 2024
Excellent service, every one have exceeded my expectations I am very thankful with the clean work they have done expectations I am very thankful with the clean work they have done More
by LOZANOJESUS641
