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Quality Chevrolet - Service Center

Escondido, CA

4.4
559 Reviews

559 Reviews of Quality Chevrolet - Service Center

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October 13, 2024

The service team is amazing, they consistently communicate with you and they get the job done. More

by QUINTERODRJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Quality Chevrolet responded

Thank you so much for your kind words! I truly appreciate your positive feedback about our service team at Quality Chevrolet Escondido. It's great to hear that you felt well-informed and satisfied with the work done. I look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 12, 2024

At first I was notified my vehicle was gonna be ready that same day . Then when I arrived to dealer they said minimum of 2 days for and oil change and 3 recalls vehicle needed . I drove from national cit More

by rafita212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine service department
Oct 14, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us. We understand how frustrating it can be when expectations aren’t met, and we appreciate your feedback. At Quality Chevrolet Escondido, we strive to provide transparent communication and thorough service. We’d like to look into your concerns regarding the service timeline and vehicle cleanliness. Please don’t hesitate to reach out to me directly so we can make this right for you. We value your time and hope to improve your experience with us in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 10, 2024

Great service, it was amazing place was supper clean and people are nice and friendly More

by fsaucedo555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you experienced great service and found Quality Chevrolet Escondido to be a clean and friendly place. Our team strives to create a welcoming environment for our customers. I look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 10, 2024

The Service Writer, Kathleen Garden, was efficient, friendly and professional and listened to what I had to say and follow through with that. More

by ladynwht
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Garden
Oct 11, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Kathleen at Quality Chevrolet Escondido. It's great to know that she was efficient, friendly, and attentive to your needs. We appreciate your feedback and hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 08, 2024

Friendly service at check in and check out. Had tires rotated and they did inspections throughout the car. More

by redowd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you experienced friendly service during your check-in and check-out at Quality Chevrolet Escondido. Regular maintenance like tire rotations and inspections is essential, and we're glad you found our service thorough. We look forward to seeing you again for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 08, 2024

Bill was fantastic to work with and exceeded my expectations! I was out of the service department in half the time i expected. More

by cbrown63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that Bill was fantastic and exceeded your expectations at Quality Chevrolet Escondido. It's great to know that you were pleased with the efficiency of our service department. We appreciate your feedback and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 07, 2024

VERY GOOD CUSTOMER SERVICE, JUNIOR AND ROMAND WERE VERY PROFFESSIONAL AND ANSWERED ALL MY QUESTIONS, DEFENETLY WILL RECOMMEND YOU DEALER. More

by enaornamentaliron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our team members, Junior and Romand, at Quality Chevrolet Escondido. I appreciate your recommendation and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 06, 2024

Outstanding communication, and timely service. Bar far the fastest Corvette oil change I’ve ever had. Thank you! More

by neiltony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Oct 08, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you experienced outstanding communication and timely service during your Corvette oil change at Quality Chevrolet Escondido. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 05, 2024

Great timely service again from Bill and the crew at Quality! I got my tire pressure sensors recharged with fresh batteries and was on my way. A very pleasant experience considering there is no good tim More

by South City Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Fiero
Oct 08, 2024 -

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Bill and the team at Quality Chevrolet Escondido. It's always our goal to provide timely and pleasant service, especially when it comes to unexpected car issues. We look forward to seeing you again next time! Safe travels! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 04, 2024

Excellent service Bill Smigiel not only orovided great advised but he meticulously insoected the car to ensure its in perfect running conditions.. More

by alfierol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Espinosa
Oct 07, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you received excellent service from Bill at Quality Chevrolet Escondido. His attention to detail in inspecting your car truly reflects our commitment to quality. We appreciate your feedback and look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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