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Quality Chevrolet - Service Center

Escondido, CA

4.4
559 Reviews

559 Reviews of Quality Chevrolet - Service Center

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October 25, 2024

Easy scheduling, friendly customer service, decent wait time and clean waiting area with free coffee More

by marcus_calderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
QUIENCY BURNELL
Oct 28, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! We appreciate your kind words about the easy scheduling, friendly customer service, and our clean waiting area at Quality Chevrolet Escondido. We're glad you enjoyed the complimentary coffee during your visit. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 25, 2024

Bill in the Service Department is great to work with. He always makes sure my truck is well-maintained. Recently, a tech traced an annoying buzzing noise to a damaged transmission heat shield. Once re More

by JEANNECARROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Spigiel
Oct 28, 2024 -

Quality Chevrolet responded

Thank you so much for your wonderful review! We’re thrilled to hear that Bill in our Service Department provided you with great service and helped resolve the issue with your truck. Our team at Quality Chevrolet Escondido is dedicated to ensuring your vehicle is well-maintained. We truly appreciate your trust and loyalty, and we look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 25, 2024

I received great service from Bill and the Service Department. Bill immediately recognized the problem, set me up with Service and kept me advised of the progress. My car was repaired within a day! More

by lnalkoury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Smigiel
Oct 28, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that Bill and our Service Department provided you with great service and got your car repaired quickly. Your kind words motivate us to continue delivering excellent experiences at Quality Chevrolet Escondido. We look forward to seeing you again next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 22, 2024

Bill has always been awesome to work with, the consummate professional. Joe runs a great ship, both in sales and service. More

by john.p.vinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Smigiel!
Oct 24, 2024 -

Quality Chevrolet responded

Thank you, John, for your fantastic review! We truly appreciate your kind words about Bill and Joe at Quality Chevrolet Escondido. It's great to hear that you had an awesome experience with us. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 19, 2024

I recently had my vehicle serviced at Quality Chevrolet, and I couldn't be more satisfied with the experience! From the moment I walked in, the staff was welcoming and attentive. They took the time to liste More

by SCALISE.VINCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name
Oct 22, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience with us at Quality Chevrolet Escondido. Our team always strives to provide exceptional service and it's great to know that they were attentive to your needs. I look forward to seeing you again for your future service needs! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 19, 2024

Lacks common sense. I went in for a dashboard replacement (bubbling tearing) for corvette C8 - a higher end model for a Chevrolet. I was surprised when I went to pick t More

by kwgano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Snodgrass? Sp?
Oct 21, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I understand your frustration regarding the dashboard replacement for your Corvette C8. It's important to us that we meet the high standards expected for such a premium vehicle. I appreciate your feedback about the incomplete work and the issues with the electronics. I encourage you to reach out to me directly so we can address your concerns and work towards a satisfactory resolution. Your experience is valuable to us and we want to ensure that you feel completely satisfied with your vehicle. Thank you again for your insights. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 18, 2024

Keeps vehicle all day for simple repairs without communicating when they are done but when you show up they have completed the repairs. Wish communication was better. More

by justin682b@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Espinosa is the best employee you have and only reason we go there. .
Oct 21, 2024 -

Quality Chevrolet responded

Thank you for your feedback. We understand your concerns regarding communication during your service experience at Quality Chevrolet Escondido. We strive to keep our customers informed and appreciate your insight. I encourage you to contact me directly if you have any further concerns or questions. Thank you for choosing Quality Chevrolet Escondido, and we hope to assist you better in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 18, 2024

My traveling plans almost came into a complete disaster when my 2019 traverse started to have issues soon after a New Replacement battery had been installed. The car would stall and was not running correc More

by Papajoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Snodgrass
Oct 22, 2024 -

Quality Chevrolet responded

Thank you, for your wonderful review! We're thrilled to hear about your exceptional experience at Quality Chevrolet Escondido. It's great that Josh could assist you with your 2019 Traverse and ensure it was running like new again. Your positive feedback about Josh’s attentiveness and professionalism means a lot to us. We appreciate you choosing us for your service needs, and we look forward to seeing you again in the future! Safe travels! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 17, 2024

Very courteous and timely with the service. And my service was comped. Very Thankful! Thank you! More

by kevinmonahan0967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Quality Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that you had a courteous and timely experience at Quality Chevrolet Escondido. It’s great to know you appreciated the complimentary service. We hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 13, 2024

The fan relay repair dis not fix th problem it is still overheating. will bring it back Monday morning. More

by bret7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathleen
Oct 15, 2024 -

Quality Chevrolet responded

Thank you for your feedback. We understand the frustration of your vehicle still experiencing overheating issues despite the fan relay repair. Please feel free to reach out to me before your appointment on Monday if you have any further concerns. We are here to help and are committed to resolving this matter for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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