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Quality Chevrolet - Service Center

Escondido, CA

4.4
676 Reviews
Call Service Center (760) 871-4005

676 Reviews of Quality Chevrolet - Service Center

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October 04, 2023

Simon Gates is the reason I am giving the 5-Star rating/Excellent service response. He was very nice to work with and showed concern, was a great listener, and followed through with requests for ev More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Gates
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Oct 06, 2023 -

Quality Chevrolet responded

Carolyn, I loved reading this review! Happy customers are our aim, and it appears Simon really hit the bullseye. I'll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 04, 2023

everything is ok, checked the oil. looked clean and was to top of dipstick tube. dont know what else was done but assume it was done as needed. More

by george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Quality Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 02, 2023

Kathleen Garden takes care of me! She’s attentive & listens. I enjoy working with her! More

by Meshawn Owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Garden
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Oct 05, 2023 -

Quality Chevrolet responded

Meshawn, I am so glad Kathleen could take care of all of your needs at Quality Chevrolet Escondido. Thank you for giving this feedback! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 01, 2023

Fast and easy. All work was done as requested. Chris in the service department is a great guy. More

by anthonyperry1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
Report | Print
Oct 04, 2023 -

Quality Chevrolet responded

Anthony, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Chris does for Quality Chevrolet Escondido and our customers. Hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 30, 2023

Did a great job of diagnosing and repairing my Traverse. Even with the parts warehouses on strike, they managed to locate the necessary parts. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sanchez
Report | Print
Oct 03, 2023 -

Quality Chevrolet responded

Steve, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Quality Chevrolet's Service Department. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 30, 2023

Juan Gonzalez-Service Advisor From all the years I have gone in for my truck service, Juan has been the BEST service advisor Ive met, he goes above and beyond with his customer service, communication and w More

by riveraar215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez-Service Advisor
Report | Print
Oct 02, 2023 -

Quality Chevrolet responded

Thank you for the awesome feedback! You're right, Juan is an excellent service advisor and we appreciate all he does for us! I'm very happy to hear that he has been there to provide you with great service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 30, 2023

Mike Sanchez always does a great job when I bring my car in for service! Thank you and keep up the great work! More

by henshawdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sanchez
Report | Print
Oct 03, 2023 -

Quality Chevrolet responded

Thank you for the wonderful review! It is great to know that Mike's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 28, 2023

Me gusta mucho la forma en que tratan a las personas y lo amables que son. More

by MATTYFANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Quality Chevrolet responded

Apreciamos sus amables comentarios, Matty. ¡Esperamos verle de nuevo en un cercano futuro! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 28, 2023

Good customer service, I don’t remember who helped me but he was cool and explained everything that was going to be done to my bad xxx wild cherry LT1 Camaro, thanks again More

by lsa427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Report | Print
September 27, 2023

Good service and technician does their best to help diagnose problem. I will definitely go back for service. More

by gregbreen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon
Report | Print
Sep 27, 2023 -

Quality Chevrolet responded

Greg, thank you for your kind words. We feel our service department is what makes Quality Chevrolet Escondido special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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