Quality Chevrolet - Service Center

Terrible communication. I dropped my car off for a simple repair that they had the parts for and the car was there for a week. The service advisor had no idea what was going I dropped my car off for a simple repair that they had the parts for and the car was there for a week. The service advisor had no idea what was going on with my car. He even called once and admitted he was calling the wrong person. I will never bring my car here for repairs again. When we finally did come pick up the car, the girl at the front desk was literally sleeping with her head down on her desk. More

Efficient service, not the same service level as a highline dealer I'm used to dealing with but above standard for domestic service dealers. Truck services were performed on time and on budget, no com highline dealer I'm used to dealing with but above standard for domestic service dealers. Truck services were performed on time and on budget, no complaints. More

Good experience. Would like for service rep to go over details of paperwork or let me know when they call for car to be picked up, that no issues. When I arrived I wa Would like for service rep to go over details of paperwork or let me know when they call for car to be picked up, that no issues. When I arrived I was handed paperwork and that’s it. More

Overall this last visit was better than the previous visits. I will say it was very nice having a female advisor. I will say their records of my vehicles aren’t quite up to par, even from previous visit visits. I will say it was very nice having a female advisor. I will say their records of my vehicles aren’t quite up to par, even from previous visits. Of course problem fixed, but of course the other side mirror is now broken. More

Very unsatisfied purchase a 2023 Chevrolet Silverado 1500 tailgate does not work and they still can't fix it tailgate does not work and they still can't fix it More

Estimated completion time was pushed multiple times, which caused me to have to leave my car overnight. Cost estimate also increased significantly from original estimate, as the brake service (that I or which caused me to have to leave my car overnight. Cost estimate also increased significantly from original estimate, as the brake service (that I originally had asked for) was not included in original estimate. More

Bill was very helpful and explained everything really well. The car was returned to me in excellent condition. well. The car was returned to me in excellent condition. More

Good suggestions, minimal upsell, washed vehicle, honored oil change agreement. Finished the work on. Time. oil change agreement. Finished the work on. Time. More

Service was quick and the service department was attentive and very professional. The Service writer was also very professional and kept me informed of what was next to be done on my vehicle. attentive and very professional. The Service writer was also very professional and kept me informed of what was next to be done on my vehicle. More

Bill is always very good to make sure that all is completed Very helpful and kind . completed Very helpful and kind . More