Quality Chevrolet - Service Center

The service department especially Kathleen went over and above what I expected. They were very communicative got the job done quickly and worked extra hard with my extended warranty. above what I expected. They were very communicative got the job done quickly and worked extra hard with my extended warranty. More

The service department was great. But Chevrolet gets an F grade for no longer producing pathetic in stereo controller module for my 2018 Volt. Shame on Chevrolet. I’ll never buy anot But Chevrolet gets an F grade for no longer producing pathetic in stereo controller module for my 2018 Volt. Shame on Chevrolet. I’ll never buy another Chevrolet. Never. More

A recall should have been co pmeted, it was not. I called 5 days in advance to ensure I coukd get a loaner or rental. I explained that I cannot be without a car. The man on the phone said he would m I called 5 days in advance to ensure I coukd get a loaner or rental. I explained that I cannot be without a car. The man on the phone said he would make a note since my service rep wasn't there. I then called when I was on my to ensure I would get a car, again the man on the phone simply said we have a lot of people here ahead of you so we probably won't have any available. Once I got there I asked about a loaner or rental and my service person said there was none available and GM doesn't authorize rentals for this work. I have a case with GM and she told me it is completely up to the dealer to issue a loaner or a rental. My service person said I can get you back to work on the shuttle, where are you going. I told him Bonsall, he said that's too far. So, I had to drive away without the recall being completed due to this. Completely unacceptable since I did everything I could ahead of time to be sure I could get back to work in a timely manner. Complete fail on the dealers end. I will be taking it somewhere else for this warranty work. More

Vehicle was accepted and work began at the scheduled time - work was completed and vehicle returned within the expected timeframe. - work was completed and vehicle returned within the expected timeframe. More

fast and friendly for this regularly service oil change and appreciated how easy the team made it and appreciated how easy the team made it More

It was great and everyone was helpful in helping me find the issue and got my truck back fast the issue and got my truck back fast More

Very nice service and thank you for always checking up on me for your help God Bless you all🙏🏼🙏🏼 me for your help God Bless you all🙏🏼🙏🏼 More

Customer service was excellent in and out And all of your staff was very helpful thank you John Perry staff was very helpful thank you John Perry More

Staff is always very friendly and make it easy to come in and get my service done and get my service done More

Very half assed work. They cut corners and not friendly. They patched a hole in my tire and then put it back on my vehicle, but never refilled it to proper psi. Plus all They cut corners and not friendly. They patched a hole in my tire and then put it back on my vehicle, but never refilled it to proper psi. Plus all the residue of the lubricant they used. Was not not wipe off as it was all over the tire and rims of the tire they replaced. More