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Quality Chevrolet - Service Center

Escondido, CA

4.3
570 Reviews
Call Service Center (760) 871-4005

570 Reviews of Quality Chevrolet - Service Center

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September 11, 2023

Your technician cannot fix the problem, brought my wife’s traveres for nunerous times now same Problem occur, the engine light is on again after a week it got fixed. More

by gozun97
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Quality Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 11, 2023

I am battling mice. Cruze is like a magnet.Have spent $1,500 within last year. Believe that wiring insulation is good food for mice. That needs fixing! More

by rikansrudrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Quality Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and attempt to reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 10, 2023

Got us in and out in on an oil change. Took about an hour and a half. More

by racgc77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Quality Chevrolet responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 09, 2023

Always a pleasure. Great service. Clean and friendly atmosphere. I will keep coming back for all of my service needs. More

by townertile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Quality Chevrolet responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Quality Chevrolet Escondido. If there is anything more I can do for you please come back and see us any time! Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 07, 2023

I specifically asked to rotate my tires and they keep failing to do so, even though it’s part of the package they offered when purchasing the truck. More

by a.galaviz83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cris
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Sep 08, 2023 -

Quality Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 07, 2023

Good location. friendly. reliable. Good service kind easy to make appointments 👍 And always on time More

by dmg3524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Quality Chevrolet responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Quality Chevrolet Escondido. If there is anything more that I can do, please come back and see us again. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 07, 2023

Informative and timely Everything was complete as planned Only one issue, tire pressure was incorrectly set. More

by mike.smith.ca.sd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Quality Chevrolet responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 07, 2023

Great service with Quality care for customer wants and vehicle needs. I love this dealership. More

by kpelham2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Garden
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Sep 08, 2023 -

Quality Chevrolet responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 05, 2023

GREAT SERVICE AND GREAT CUATOMER SERVICE, JUST NEXT TIME TRY TO WASH THE CAR FOR EXCELLENT SERVICE More

by pelaayo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

Quality Chevrolet responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 03, 2023

We just went in for a oil change on our truck. We wl be scheduling a 160 mile service soon. More

by debbieporter1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan was our service provider
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Sep 05, 2023 -

Quality Chevrolet responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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