Quality Chevrolet - Service Center

They didn't give much help. Just said we dont have the parts they are on back order. I was also sitting in the waiting room for way longer than they said I would be and honestly Just said we dont have the parts they are on back order. I was also sitting in the waiting room for way longer than they said I would be and honestly I think they forgot that my car was done. I went to the front desk and my keys were sitting on the table. More

Scott Holtz is not who helped us. Rogelio Hernandez helped us and he was excellent. Did everything as promised and delivered before expected. Disappointed the car wash was not availa Rogelio Hernandez helped us and he was excellent. Did everything as promised and delivered before expected. Disappointed the car wash was not available More

Very easy checkin and quick service! It’s always an enjoyable experience here with Bill Smigiel! It’s always an enjoyable experience here with Bill Smigiel! More

They fixed my car for a reasonable rate. Juan Gonzalez my service adviser solved my problems in one day. I dropped my car off at 8:30 and they called me to say it was done at one. Plus they Juan Gonzalez my service adviser solved my problems in one day. I dropped my car off at 8:30 and they called me to say it was done at one. Plus they gave me a ride home so I didn’t have to wait at the service department. More

Waited not too long, about 10 minutes to have someone who takes care of me, then he keep me updated on time. takes care of me, then he keep me updated on time. More

Mike Sanchez is a Rockstar Service Advisor who provides impeccable customer service. Thank you so much for your attention to detail and taking care of my needs. It's very much appreciated! impeccable customer service. Thank you so much for your attention to detail and taking care of my needs. It's very much appreciated! More

Overall, very happy with this dealership! Always a good experience at the service department also. Always a good experience at the service department also. More

Ms. Garden was very polite, informative and professional to someone whose only knowledge is to watch oil guage and when to fill with gas.I would give her five stars. to someone whose only knowledge is to watch oil guage and when to fill with gas.I would give her five stars. More

Thanks Juan Gonzalez for helping with a problem on my 2015 volt. Repair was done on time and within estimate. Richard Flaig 2015 volt. Repair was done on time and within estimate. Richard Flaig More

It seems like that staff has a passive aggressive attitude towards service. I got there at 2pm. Prior to arriving, I called the service advisor to arrange for a shuttle for me. I checked in, and attitude towards service. I got there at 2pm. Prior to arriving, I called the service advisor to arrange for a shuttle for me. I checked in, and reminded them about a shuttle. At appx. 240pm, I inquired with 3 staff status on the shuttle. 1 just blew me off. 1 said "it's coming". 1 said " I'll call them". At 315pm I called for an Uber. It was only then the service manager stated to me he was stuck in traffic and it should be 15+ more minutes. Why can't these guys get it together and actually help the customer? The shuttle driver was there in 5 mins. I cancelled my uber. The driver stated his work phone has never worked, the shop won't get him a new phone, and he's using his personal phone for navigation. The only reason why I keep coming back to this dealer is because it's 4 miles from my house. Definitely not because of the staff. More