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Quality Chevrolet - Service Center

Escondido, CA

4.4
565 Reviews

565 Reviews of Quality Chevrolet - Service Center

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September 26, 2023

Good service and technician does their best to help diagnose problem. I will definitely go back for service. More

by gregbreen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon
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Sep 27, 2023 -

Quality Chevrolet responded

Greg, thank you for your kind words. We feel our service department is what makes Quality Chevrolet Escondido special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 25, 2023

In the 5 years I have been going to Quality Chevrolet, I have always had great service with anyone I ran across and always in service! More

by johnandskeeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2023 -

Quality Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 25, 2023

Quality is right. They care about their customers and want to get it right! I've been there for service (oil change) 3 times and all three have been perfect. More

by 4horners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Quality Chevrolet responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Quality Chevrolet Escondido. If there is anything more I can do for you please come back and see us any time! Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 24, 2023

The service advisor was helpful and knowledgeable in letting me know the software update was updated to it’s latest version. More

by LUISAGUAS760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Quality Chevrolet responded

I appreciate you working with our service department to keep your vehicle in tip-top shape, Luis. Please don't hesitate to call if I can help with anything at all. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 24, 2023

Staff is friendly and responsive to your concerns. Dealership is clean and they have a decent inventory. More

by MSLINCOLNLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Quality Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 24, 2023

I began with this dealership 11 years ago when I leased a new 2012 Equinox and then bought it at the end of the lease. I’ve kept to the recommended schedule of regular maintenance at the original Chevrolet More

by barrywayneclick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogelio Hernandez
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Sep 26, 2023 -

Quality Chevrolet responded

Thank you for this amazing review! I really appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 23, 2023

My service writer was very helpful. I think he was new but did a good job More

by brijo212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon Gates
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Sep 26, 2023 -

Quality Chevrolet responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Quality Chevrolet Escondido's Service Department. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 23, 2023

Juan was great, I have for the past couple years only had Mike help me. Both are wonderful always love the service. Will be returning for all my car needs. More

by c_tacotaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sanchez, Juan
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Sep 25, 2023 -

Quality Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 23, 2023

My go to dealer for years! I recommend this dealer. I wine buying my next truck there. More

by joeydonuts33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sanchez
Report | Print
Sep 25, 2023 -

Quality Chevrolet responded

Joey, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 22, 2023

Vehicle was returned with a check engine light on. Requested maintenance to fix broken AC system did not fix the problem I identified. Work was done, but nobody actually checked to see if it fixed the More

by brainsls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Report | Print
Sep 25, 2023 -

Quality Chevrolet responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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