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Quality Chevrolet - Service Center

Escondido, CA

4.3
566 Reviews

566 Reviews of Quality Chevrolet - Service Center

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October 04, 2023

Service was quick and the service department was attentive and very professional. The Service writer was also very professional and kept me informed of what was next to be done on my vehicle. More

by chriskast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Garden
Oct 06, 2023 -

Quality Chevrolet responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 04, 2023

everything is ok, checked the oil. looked clean and was to top of dipstick tube. dont know what else was done but assume it was done as needed. More

by george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Quality Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 02, 2023

Kathleen Garden takes care of me! She’s attentive & listens. I enjoy working with her! More

by Meshawn Owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Garden
Oct 05, 2023 -

Quality Chevrolet responded

Meshawn, I am so glad Kathleen could take care of all of your needs at Quality Chevrolet Escondido. Thank you for giving this feedback! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 01, 2023

Fast and easy. All work was done as requested. Chris in the service department is a great guy. More

by anthonyperry1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
Oct 04, 2023 -

Quality Chevrolet responded

Anthony, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Chris does for Quality Chevrolet Escondido and our customers. Hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 30, 2023

Mike Sanchez always does a great job when I bring my car in for service! Thank you and keep up the great work! More

by henshawdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sanchez
Oct 03, 2023 -

Quality Chevrolet responded

Thank you for the wonderful review! It is great to know that Mike's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 30, 2023

Did a great job of diagnosing and repairing my Traverse. Even with the parts warehouses on strike, they managed to locate the necessary parts. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sanchez
Oct 03, 2023 -

Quality Chevrolet responded

Steve, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Quality Chevrolet's Service Department. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 29, 2023

Juan Gonzalez-Service Advisor From all the years I have gone in for my truck service, Juan has been the BEST service advisor Ive met, he goes above and beyond with his customer service, communication and w More

by riveraar215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez-Service Advisor
Oct 02, 2023 -

Quality Chevrolet responded

Thank you for the awesome feedback! You're right, Juan is an excellent service advisor and we appreciate all he does for us! I'm very happy to hear that he has been there to provide you with great service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 28, 2023

Good customer service, I don’t remember who helped me but he was cool and explained everything that was going to be done to my bad xxx wild cherry LT1 Camaro, thanks again More

by lsa427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
September 28, 2023

Me gusta mucho la forma en que tratan a las personas y lo amables que son. More

by MATTYFANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Quality Chevrolet responded

Apreciamos sus amables comentarios, Matty. ¡Esperamos verle de nuevo en un cercano futuro! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 27, 2023

My service representative Mike Sanchez is outstanding. He is always on top of things and he is the first one I call when I need service or repairs. He is fast and efficient; knowledgeable with all my conc More

by pajohnsjr55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sanchez
Sep 29, 2023 -

Quality Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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