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Quality Chevrolet - Service Center
Escondido, CA
559 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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559 Reviews of Quality Chevrolet - Service Center
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November 11, 2024
Always helpful and courteous. Usually correct in estimated time for service. Trust of those working on my car is very important. Thank you. Usually correct in estimated time for service. Trust of those working on my car is very important. Thank you. More
by Joan Neumann
Verified CustomerEmployees Worked With
November 11, 2024
Great service everything was very clean and professional. My truck was in and out very quickly. My truck was in and out very quickly. More
by packfan04xx
Employees Worked With
November 09, 2024
I waited nearly 3 hours for a simple oil change. My appointment was at 9am, I arrived at 8:45. My truck was ready till almost 12. Also, the service staff member said my brakes need to be done but t My appointment was at 9am, I arrived at 8:45. My truck was ready till almost 12. Also, the service staff member said my brakes need to be done but the mechanic checked all my brakes as excellent on the paperwork, so which is it? Do I get bad service because I have a lifetime service agreement and don’t pay?? More
by adstallard
November 09, 2024
Great Customer Service, friendly and I like that they give you the option to shuttle somewhere nearby or hang in their waiting area. There is free wifi and coffee/water. They also have a vending machine! give you the option to shuttle somewhere nearby or hang in their waiting area. There is free wifi and coffee/water. They also have a vending machine! Nice seating and tables. More
by ummluvlife
Employees Worked With
November 07, 2024
Respectful, helpful people as soon as you walk in the door. Sincerely appreciate the kind direction and help. door. Sincerely appreciate the kind direction and help. More
by IMJAYDEE
Employees Worked With
November 07, 2024
Bill , the service writer is great at his job and is very thorough with communication and his customer service would recommend him to anyone thorough with communication and his customer service would recommend him to anyone More
by RANDY72
November 04, 2024
Jose did a phenomenal job. We had an issue with my wife's car last year where the dealership had an accident. Jose saved the day then and then made my experience amazing with m We had an issue with my wife's car last year where the dealership had an accident. Jose saved the day then and then made my experience amazing with my vehicle. More
by RickySum1
Employees Worked With
Jose
November 02, 2024
System for online booking is the worst that exist. I will say, however Josh at the dealership has been great and made it easy drop off and book no thanks to the GM online booking system. I will say, however Josh at the dealership has been great and made it easy drop off and book no thanks to the GM online booking system. More
by briann1632
November 02, 2024
Highly recommend! I get my car serviced here and great experience always here at Quality Chevrolet Escondido. Highly recommend! I had the pleasure of working with M I get my car serviced here and great experience always here at Quality Chevrolet Escondido. Highly recommend! I had the pleasure of working with Maria Espinosa and I couldn't be happier with the service I received. From the moment I walked into the dealer service department Maria's professionalism and knowledge is second to none. She took the time to understand my needs and inspected the car to ensure is in good conditions, checked all the boxes for any required maintenance. Maria's attention to detail and commitment to excellence, friendly approachable demeanors made the entire place seamless and stress-free. More
by alfierol
Employees Worked With
Maria Espinosa
November 01, 2024
Have been there for warranty issues 2 different times on 2 different trucks and was never helped. Was blown off by the service dept each time. Useless 2 different trucks and was never helped. Was blown off by the service dept each time. Useless More
by millerconcrete1
Employees Worked With
Service manager
