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Quality Chevrolet - Service Center

Escondido, CA

4.4
541 Reviews

541 Reviews of Quality Chevrolet - Service Center

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November 21, 2023

They got me in and out fastert than I expected, Very professional, very Happy with the Dealership and Chris. Keep up the Good Work. Ron Krueger More

by bchcruzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Quality Chevrolet responded

Thanks for this awesome review! We work hard to meet expectations like yours, and I am happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 21, 2023

Great people at service counter and in store very helpful. Good job store is great More

by pulsey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in device
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Nov 22, 2023 -

Quality Chevrolet responded

Thank you for writing this amazing review for our team! At Quality Chevrolet Escondido, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 19, 2023

This was exceptional easy visit to the service department. Service was extremely quick and all that I interacted with were pleasant and thorough. Thank you for the follow up. More

by PETE_HUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Quality Chevrolet responded

Thank you for putting your trust in Quality Chevrolet Escondido, Pete! I pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 19, 2023

Friendly staff, reliable, on time, give excellent customer service. My to go dealer of all time More

by Maria Toledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio
Report | Print
Nov 21, 2023 -

Quality Chevrolet responded

Thank you for writing about your visit with us, Maria! I am happy to hear that our staff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. I would love to work with you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 18, 2023

We really liked Alex and how he kept us informed and worked issues, just not sure problem was fully corrected. it is an odd one though. More

by gailgallops
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Nov 21, 2023 -

Quality Chevrolet responded

I am very sorry to hear that you feel your needs were not met during your recent visit with us, Gail. Your feedback will be reviewed with our team, and we would like to address any concerns you may still have. Feel free to contact me if you'd like to discuss this further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 18, 2023

Good service - Payton the service rep very attentive and pleasant. Waiting area also very nice More

by michael.schelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
Report | Print
Nov 21, 2023 -

Quality Chevrolet responded

Thank you for visiting our service department and for leaving the kind words for Payton and our team, Michael. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 18, 2023

Kathleen Gardner listened to what I was saying about the car, took good notes, lined up a ride home for me, and called me when the car was ready early. That's great customer service. More

by ChuckBolton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Gardner
Report | Print
Nov 21, 2023 -

Quality Chevrolet responded

Hi Chuck and thank you for your kind words. I am very happy to hear that Kathleen was so attentive during your visit to our dealership and that she kept you informed! Thank you again and we look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 16, 2023

I love this dealership. Was entertained by your sales staff while waiting for my oil service. Contemplating on buys that red corvette up front. Seems like this dealership ha More

by 2002gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Quality Chevrolet responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 16, 2023

On time, attentive, courteous and very thorough. Advisor gave clear explanation of services provided. I am completely satisfied. More

by motown1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payton Jackson
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Nov 17, 2023 -

Quality Chevrolet responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Quality Chevrolet Escondido. If there is anything more that I can do, please come back and see us again. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 15, 2023

I always feel like I’m with family when I come for service and that I can trust what the service people are telling me. I’m a Senior so that is very important to me. More

by 2denlaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger, Link
Report | Print
Nov 16, 2023 -

Quality Chevrolet responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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