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Quality Chevrolet - Service Center

Escondido, CA

4.4
541 Reviews

541 Reviews of Quality Chevrolet - Service Center

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December 14, 2023

I arrived with an appointment, a problem, and a possible root cause for the problem. After diagnosis, a warranty repair was executed on the vehicle, and I picked it up the next day. More

by rxfelix
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Quality Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 13, 2023

Fast service with Organized and efficient process with lots of reminders ahead of time. Thank you More

by morrissandiego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
Dec 14, 2023 -

Quality Chevrolet responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 13, 2023

Under a lifetime oil replacement warranty, service is quick, courteous, easy and free. Who could ask for better. More

by sdbrf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Quality Chevrolet responded

Hello! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 12, 2023

Usually great service and turnaround. It took 2.5 hours for a oil change this time! More

by murraygr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ramires?
Dec 14, 2023 -

Quality Chevrolet responded

Thank you for sharing your experience with us. Here at Quality Chevrolet Escondido, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact me directly. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 12, 2023

Juan is very nice and attentive to service needed and we’re happy with our vehicle More

by mbonczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 14, 2023 -

Quality Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that Juan and our team made such a great impression on you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 10, 2023

Kathleen Garden exemplify quality outstanding adviser. Service advisors should follow the leads of Kathleen friendly demeanors approachable service with a smile. More

by alfierol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Kathleen Garden
Dec 12, 2023 -

Quality Chevrolet responded

Thank you for the awesome feedback! You're right, Kathleen is an excellent service adviser and we appreciate all she does for us! I'm very happy to hear that she was there to provide you with great service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 07, 2023

Mister Payton Jackson is the cause of my favorable experience at Quality Chevrolet. From Mr. Payton's request: the Manager allowed the shuttle driver (Mr. Greg) to drive to my ranch and return me to More

by Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Jackson
Dec 08, 2023 -

Quality Chevrolet responded

Murphy, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 07, 2023

Juan was very informative and honest when it came to diagnosing my vehicle. The technician was very knowledgeable as well and seemed to know the vehicle very well. Best experience getting my car looked More

by alicia_b848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Gonzalez
Dec 07, 2023 -

Quality Chevrolet responded

Alicia, we strive to provide the best service possible and I am glad Juan and our team were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Quality Chevrolet Escondido's Service Department. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 06, 2023

They changed my oil and did it quickly. I was and out in about an hour. More

by novello72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Quality Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 06, 2023

I was very impressed that I was able to get my car serviced without an appointment. And everybody was very nice More

by eblyn9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Quality Chevrolet responded

I appreciate you taking the time to write about your experience in our service center. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. I am very happy we were able to accommodate your vehicle! Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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