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Quality Chevrolet - Service Center

Escondido, CA

4.4
541 Reviews

541 Reviews of Quality Chevrolet - Service Center

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December 23, 2023

Thanks for helping us easily return the rental car! ! It made the logistics a breeze. More

by JS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Dec 26, 2023 -

Quality Chevrolet responded

Thank you for your review. I'm glad to hear that you had a positive experience with us and look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 22, 2023

I love Quality Chevrolet in every way. They are the best in all aspects of the business More

by Bob R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Carr Sales, Manny Sales, Roger Servicee
Dec 22, 2023 -

Quality Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day, Bob. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 22, 2023

Great service as usual. Service writer Juan Gonzalez got my vehicle in right away. even with ordering in some repair parts from Los Angeles, my vehicle was done by mid-morni More

by CAPTVJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Gonzalez
Dec 26, 2023 -

Quality Chevrolet responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Quality Chevrolet Escondido. If there is anything more I can do for you please come back and see us any time! Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 22, 2023

Appointment was on time. Vehicle was done in the amount of time stated by the service department.. More

by kmcbiondi65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Quality Chevrolet responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 22, 2023

I’ve been having the same trouble with my mirror for over a year. It started acting weird again and was honing to give them the car for two weeks so they could figure out what’s wrong with it and when I brou More

by aimeytchison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Aguirre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Quality Chevrolet responded

I am sorry to hear that you're having a problem with your vehicle and it sounds like it can be intermittent so we will have to set up a test for frequency. Please reach out to me directly and i will have my shop foreman set up a return visit so we can go further investigating your concerns. Thank you, Lewis Singleterrry 760-745-7221 x101 lewiss@qualitychevy.com

December 21, 2023

Bad SERVICE I WILL NEVER GET A CHEVROLET CAR IN THE FUTURE NEVER RETURNED PHONE CALLS More

by SERGIOMELCHOR310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Quality Chevrolet responded

Sergio, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 21, 2023

Although very busy they were able to maintain my appointment and were professional and courteous More

by robert.gordon47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 22, 2023 -

Quality Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone, Robert. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 21, 2023

Bill is great but the service center here is very busy and it takes a little while to get an appt. More

by andrew.monarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Dec 22, 2023 -

Quality Chevrolet responded

Andrew, thank you for sharing your experience with us. Here at Quality Chevrolet Escondido, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact me directly. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 21, 2023

Fast and great service. I have seen major improvement since my last service a few months ago. More

by grisel.enriquez83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
Dec 22, 2023 -

Quality Chevrolet responded

I appreciate you for letting others know about your experience, Grisel! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 20, 2023

Awesome advisors and techs. Appreciate all they do for my vehicle and their respective advice. More

by spartw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Quality Chevrolet responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Dec 21, 2023 -

spartw responded

Lewis. Great people is what makes an amazing client experience! Thank you

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