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Quality Chevrolet - Service Center

Escondido, CA

4.4
541 Reviews

541 Reviews of Quality Chevrolet - Service Center

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December 31, 2023

The service department personnel were very polite and attentive to my needs and required work. More

by jscruzn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Martin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Quality Chevrolet responded

Thanks for this great review! I can't tell you enough how much we appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 30, 2023

Kathleen Garden was excellent! Best service ever. Just won a new customer. We will be back to purchase our next vehicle. More

by Tinknockerstan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katkleen Garden
Jan 02, 2024 -

Quality Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 30, 2023

He did an excellent job of getting us in. Was very kind and text us after he was done with the car More

by rubyhoward497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 02, 2024 -

Quality Chevrolet responded

Ruby, thank you for the awesome feedback! Our team features many excellent service advisers and we appreciate all they do for us! I'm very happy to hear that they were there to provide you with great service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 30, 2023

I have an interlock device on my vehicle, apparently I didn’t stress enough how important it is I needed to be with the vehicle if it to be “ON” or started. Needless to say a violation lock was enacted an More

by daugh02595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Jan 02, 2024 -

Quality Chevrolet responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 30, 2023

Friendly service advisor and scheduled service was done quicker than expected. I did not feel rushed and received a full recap of the services performed. More

by jbbowtie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Quality Chevrolet responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 29, 2023

The drop off and pick up went smoothly. The work was done in half the time they said it could take. More

by tami_malek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Garden
Dec 29, 2023 -

Quality Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 29, 2023

We love quality Chevrolet. We've been purchasing vehicles and getting service done here for decades. Love the customer service and attention to detail. Look forward to many mor More

by hiddenvalleybackhoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
Jan 02, 2024 -

Quality Chevrolet responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 29, 2023

Good quality service! Roger was knowledgeable and explained the situation with my care clearly, and answered all my detailed questions. We'll need to monitor my car, but More

by mc_cauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio
Jan 02, 2024 -

Quality Chevrolet responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Roger does for Quality Chevrolet Escondido and our customers. Hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 23, 2023

The service was performed according to the explanation of the Service Department Representative. He was very professional and courteous. Outstanding communication skills, better than most car dealers. Edward More

by edwardflores887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Jackson
Dec 26, 2023 -

Quality Chevrolet responded

Edward, I strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to me for anything else. Thank you for choosing Quality Chevrolet Escondido's Service Department. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 23, 2023

Thanks so much for all your help see you a Rita gain really soon Thx More

by WFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Dec 26, 2023 -

Quality Chevrolet responded

I'm grateful for your kind words! Thank you for choosing us, and I can't wait to see you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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