Quality Chevrolet - Service Center
Escondido, CA
541 Reviews of Quality Chevrolet - Service Center
Brought in my car for service. 4 days in the shop they successfully made it worse. No lift or Uber. Shuttle service very limited if at all available. I checked out their new car se 4 days in the shop they successfully made it worse. No lift or Uber. Shuttle service very limited if at all available. I checked out their new car selection and every 'sticker' had dealer markups of thousands of dollars for dealership added mandatory paint protection and theft recovery type devices. More
I didn't have an appointment but I purchased new tires and needed an alignment. The dealership was able to get me in and out within 2 hours which is awesome since this service center is always extremely b and needed an alignment. The dealership was able to get me in and out within 2 hours which is awesome since this service center is always extremely busy. Payton took care of me and even provided a shuttle so I could get something to eat while I waited. I love this dealership and all of the employees I see when I am there are awesome! More
We had a problem with the cooling fan staying on after the engine was turned off. The outside temperature was cool so the fan should not have been running. A check of the temperature gauge showed no temp the engine was turned off. The outside temperature was cool so the fan should not have been running. A check of the temperature gauge showed no temperature at all. The fan would run for about fifteen minutes after the engine was off. I asked for the soonest appointment on January 17th and was given an appointment scheduled for January 31st. Once again, I called and talked to Bill Smigiel and asked for help. He said that I could bring the car in on January 17th, and he would try to get it into service as soon as possible. At this time, we only had one car. We brought it in on January 17th. Bill called us on Saturday the 20th and said that the car was fixed and that we could pick it up. Bill has been my service consultant ever since I bought the car in 2018. He has always gone above and beyond to help me whenever my car needs service. I always ask for him. He will explain everything to me so that I can understand what is happening. He always provides excellent customer service from start to finish. He is an asset to the dealership and to GM. More
Great service just took a little bit longer than usual because my battery had to be replaced because my battery had to be replaced More
This is the best dealership I have ever been involved with. From Junior in sales to Rogelio in service. Rogelio is the very best service writer I have ever had in my 57 years of vehicle ownership. I will with. From Junior in sales to Rogelio in service. Rogelio is the very best service writer I have ever had in my 57 years of vehicle ownership. I will chose Quality Chevrolet for my next vehicle purchase for sure. More
Love this dealership! I am from Ohio. You have serviced my motorhome these past 2 years. You get me in quickly, the cost is good, and I don't have to wait very long. Gre I am from Ohio. You have serviced my motorhome these past 2 years. You get me in quickly, the cost is good, and I don't have to wait very long. Great job! More
Professional and very clean. That's all I have to say to complete the 15 word min... That's all I have to say to complete the 15 word min... More