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Quality Chevrolet - Service Center

Escondido, CA

4.4
559 Reviews

559 Reviews of Quality Chevrolet - Service Center

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November 23, 2024

On time. Professional. Bill Smigiel takes care of the customer correctly. Recommend this quality service department. More

by srgriff55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Smigiel
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Nov 25, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our service department at Quality Chevrolet Escondido. It’s fantastic to know that Bill provided you with the professional care you deserve. I appreciate your recommendation and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 23, 2024

Josh my service advisor at this dealership was very knowledgeable in assisting me in the repairs of my vehicle. He was very responsive and assured that vehicle was repaired right. I am very satisfied a More

by Hector Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Nov 25, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! I truly appreciate your kind words about Josh and I am thrilled to hear that he was knowledgeable and responsive in assisting you with your vehicle repairs. At Quality Chevrolet Escondido, I strive to ensure that every experience meets our customers' expectations. I look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 22, 2024

Service Dept needs to step it up. 1 hour and a half to rotate tires. Come on. They are worse than a doctor's office. This was a free service that they offer when you purchase the More

by dmcfarland20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quiency Burnell
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Nov 25, 2024 -

Quality Chevrolet responded

Thank you for your feedback. I understand your concern regarding the wait time for your tire rotation at Quality Chevrolet Escondido. We value your patronage and strive for efficiency in our service department. Your comments will be shared with the team to help us improve. Please feel free to reach out to me directly if you'd like to discuss this further. I appreciate you bringing this to my attention. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 21, 2024

Great friendly service and pretty accurate with the time they give you for completion.I would recommend More

by phatjizzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Quality Chevrolet responded

Thank you for your kind words! I'm thrilled to hear you appreciated the friendly service and the accurate timing at Quality Chevrolet Escondido. Your recommendation means a lot to me! I look forward to serving you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 21, 2024

Took truck in on time and had it ready fast. From an oil change. Thank you More

by bkhartii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Quality Chevrolet responded

Thank you for your feedback! I'm glad to hear that your truck was serviced promptly for an oil change at Quality Chevrolet Escondido. I appreciate your support and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 21, 2024

The service department always goes above and beyond from the front desk to the technician working on your vehicle. Praise to team I got. Helpful, friendly, knowledgeable and respectful and courteous. Thank More

by IMJAYDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Nov 22, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that our service department exceeded your expectations. We take pride in our team's helpfulness, knowledge, and respect towards our customers here at Quality Chevrolet Escondido. Your kind words motivate us to keep delivering excellent service. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 21, 2024

Juan and all customer service staff are a pleasure to do business with. Thank you. More

by cmrabbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
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Nov 22, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! We greatly appreciate your kind words about our customer service staff at Quality Chevrolet Escondido. It's always a pleasure to do business with valued customers like you. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 21, 2024

Scott and his advisores Bill and Katheleen do a great job in supporting my service needs. They communicate clearly and the vehicle is completed as promised and done correctly! More

by baesslerfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Scott, Bill, and Katheleen provided you with great support for your service needs at Quality Chevrolet Escondido. Clear communication and timely service are our top priorities, so it's fantastic to know we met your expectations. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 18, 2024

Great Service. Josh was fantastic. Efficient and upfront with all service needed. Thank you for everthing. More

by kevin@islandconstructioncorp.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Snodgrass
Report | Print
Nov 20, 2024 -

Quality Chevrolet responded

I'm thrilled to hear you had a great experience with us at Quality Chevrolet Escondido. Josh appreciates your kind words and is glad to have provided you with efficient and upfront service. I look forward to seeing you again next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 18, 2024

Joshua was amazing as always. He was attentive and patient and went above and beyond to ensure my experience went by quickly and smoothly. I forgot my 10% coupon and Joshua was wi More

by jcslasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Nov 20, 2024 -

Quality Chevrolet responded

Thank you so much for your wonderful feedback! I'm thrilled to hear about your experience with Joshua at Quality Chevrolet Escondido. His attentiveness and willingness to honor your coupon truly exemplify the exceptional customer service I strive for. I appreciate you driving down from LA to see us and look forward to your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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