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Quality Chevrolet - Service Center

Escondido, CA

4.4
672 Reviews
Call Service Center (760) 871-4005

672 Reviews of Quality Chevrolet - Service Center

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July 16, 2025

Positive Positive greeting and Josh was very communicative of the process. He explained all the required information More

by Dondramandak
Recommend Dealer
Yes
Employees Worked With
Josh
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Jul 16, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that Josh was communicative and provided you with all the necessary information during your experience at Quality Chevrolet Escondido. Your feedback is greatly appreciated! We look forward to welcoming you back for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 16, 2025

It was a nice clean (waiting area) location for my vehicle service. Since I had an appointment, service should’ve been a bit faster. Otherwise, everything was great. More

by EUV Bolt - The Black Lion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us! I'm glad to hear that you found our location clean and comfortable during your vehicle service at Quality Chevrolet Escondido. We appreciate your feedback regarding the speed of service and will take it into consideration to enhance our processes. If you have any further suggestions or concerns, please feel free to reach out. We look forward to serving you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 15, 2025

Very well priced and very friendly service as good as I’ve ever received. Everything was done quickly and efficiently More

by Vjnavarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed
Report | Print
Jul 15, 2025 -

Quality Chevrolet responded

Thank you, VJ! I appreciate your feedback about our pricing and friendly service at Quality Chevrolet Escondido. It's great to hear that everything was completed quickly and efficiently. We look forward to serving you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 14, 2025

Making a service appointment, dropping off the vehicle, and completion of the work was easy, fast, and Juan kept me updated throughout the process. Excellent customer service...will continue to be a custom More

by lschattler44
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
Report | Print
Jul 15, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had an easy and fast experience with us at Quality Chevrolet Escondido, and that Juan provided you with excellent customer service. We appreciate your loyalty and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 13, 2025

They are too expensive and lack enough knowledge on your wide spectrum of car part categories. Every time I go there I know they will rip me off and don't feel safe with their recommendations. More

by sherielevine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lewis Singleterry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us, Sherie. I understand your concerns about pricing and the knowledge of our team at Quality Chevrolet Escondido. Your feedback is important, and I encourage you to reach out to me directly so we can discuss your concerns further. We appreciate your input and are always looking to improve. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 13, 2025

Quality Chevrolet was able to determine what my problem was and got it fixed the same day. More

by wjgetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! We're glad to hear that Quality Chevrolet Escondido was able to identify and resolve your issue the same day. We appreciate your kind words and hope to assist you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 13, 2025

Quality Chevrolet gave me a great experience. The staff was friendly and helpful, and the service was quick and professional. More

by yza168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review, Yza! We are thrilled to hear that you had a great experience at Quality Chevrolet Escondido. Our team takes pride in providing friendly, helpful service, and we're glad to know it made a positive impact on your visit. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 13, 2025

Good service for communication problem is not fixed. Nothing in the report about my problem. More

by bnbob
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
One good service manager
Report | Print
Jul 14, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I understand that the communication regarding your issue was not as clear as it should have been, and I appreciate your feedback. Please feel free to reach out to Quality Chevrolet Escondido directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we want to ensure we meet your expectations. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 13, 2025

My service advisor, Juan, has always been honest, super professional, and accommodating. He is the only one that I trust my Silverado with. More

by VILEN.VLASOV1519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan. The only service advisor I trust.
Report | Print
Jul 14, 2025 -

Quality Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that Juan has provided you with honest and professional service. At Quality Chevrolet Escondido, we strive to build trust with our customers, and it's great to know that your Silverado is in good hands with him. We appreciate your loyalty and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 11, 2025

Bought my 2018 Silverado here brand new and always did my maintenance here plus free oil changes for life! Highly recommended and they out perform all other Chevy dealers in the San Diego area. More

by vincefaust0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2025 -

Quality Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you love your 2018 Chevrolet Silverado and that you trust Quality Chevrolet Escondido for your maintenance and free oil changes for life. We appreciate your recommendation and look forward to continuing to provide you with exceptional service. See you next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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