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Quality Chevrolet - Service Center

Escondido, CA

4.4
541 Reviews

541 Reviews of Quality Chevrolet - Service Center

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March 01, 2024

The Quality staff was very pleasant and took care of my needs. I had no wait when I dropped off my car More

by KENWESSELS1451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Quality Chevrolet responded

It's our pleasure to provide top-quality service and I'm ecstatic to hear that your experience reflected this dedication. I appreciate the time it took for you to give us this feedback. At Quality Chevrolet Escondido, we value our customers and I look forward to seeing you on your next visit. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 29, 2024

Quality Chevy was great with my 2022 corvette. I had an oil change & transmission flush. Love that Quality does complimentary oil changes if you purchase your new vehicle from them. That saves us More

by Sherri
Recommend Dealer
Yes
Employees Worked With
Peyton
Mar 01, 2024 -

Quality Chevrolet responded

Sherri, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 29, 2024

Made an appointment then as my work truck sat there for a month before a tech could even look at it. They said they were understaffed , because of this I had to spend 66k on a new truck so I could work. The More

by bronzepouring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure there name
Mar 01, 2024 -

Quality Chevrolet responded

I apologize for any inconvenience you experienced. I understand how frustrating this can be and I am doing my best to ensure that all customers receive timely service. Please let me know if there is anything else I can do to help. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 29, 2024

Great service department. Quick and efficient in getting me back on the road. They covered my repairs according to the warranties which is a relief that they honor there progr More

by mrjesseh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Hernandez
Mar 01, 2024 -

Quality Chevrolet responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 29, 2024

Service is great. Would like to see a change on the Policy regarding oil changes at 20%. do not put a lot of miles on my car and it takes longer than others to rea More

by VALPILGRIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Quality Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can discuss this with you. We hope to talk with you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 26, 2024

Payton was excellent and the service department didn’t take the long. We totally recommend this dealership for getting your oil change. More

by David Lee Roth II
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payton
Feb 29, 2024 -

Quality Chevrolet responded

I really appreciate the kind recommendation, David. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 25, 2024

Amazing team and very helpful team at quality. The loaner car was a great help. More

by kpholtz54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Quality Chevrolet responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that I can do please come back and see us again. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 24, 2024

Great experience as aleays Never a problem always a great experience Would recommend please look up my service persons name More

by cathynelson55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry forgoy his name
Feb 27, 2024 -

Quality Chevrolet responded

Cathy, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 24, 2024

Kathleen listened to what my issue was and was able to assist with great care. More

by lefonwind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary
Feb 27, 2024 -

Quality Chevrolet responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 23, 2024

Best customer service, time efficient and they ate very knowledgeable on service needed. Got me in and out quickly. Thanks again More

by kevinpsheehan262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Quality Chevrolet responded

Kevin, thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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