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Quality Chevrolet - Service Center

Escondido, CA

4.4
541 Reviews

541 Reviews of Quality Chevrolet - Service Center

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March 10, 2024

Excellent service! I was kept informed every stage of repair by Service Advisor. The actual repair fixed my problem! More

by dalemxc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Green
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Mar 13, 2024 -

Quality Chevrolet responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Quality Chevrolet Escondido. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 10, 2024

Thank you! For being very courteous on my first visit. I bought my car in Nov 2023. I love it! More

by gina.nelson1210gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk in the service dept. Two gentlemen on the right. Very helpful.
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Mar 13, 2024 -

Quality Chevrolet responded

Gina, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 09, 2024

Customer service was great. They were helpful and my truck was ready fast. I always have a good experience when I bring my truck in for service More

by mquintero2675
Recommend Dealer
Yes
Employees Worked With
Shawn
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Mar 12, 2024 -

Quality Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 07, 2024

These guys are awesome and caring. Always seemed to go out of their way to make a customer feel satisfied. More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
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Mar 08, 2024 -

Quality Chevrolet responded

At Quality Chevrolet Escondido, our number one goal is customer satisfaction. I train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 04, 2024

Great people honest and transparent hassle-free shopping experience. Quick and respectful service. Awesome job!!! More

by manny.aguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Quality Chevrolet responded

Thank you for your review, Manny. I'm glad to hear that you found the process of buying a car from us to be hassle-free. If you have any further questions about your new vehicle, please let me know! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 03, 2024

They serviced my vehicle promptly & efficiently; it got the service and even washed it while I waited. Bill my service advisor answered all my questions on the next maintenance of my vehicle More

by sweetkids27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill- Svc dept
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Mar 05, 2024 -

Quality Chevrolet responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Quality Chevrolet Escondido. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 02, 2024

Roger from Quality Chevrolet was great to work with. He explained the problem with my 2018 Volt, got the parts and had my car repaired in a few days. Very satisfied, as always, with Quality Chevrolet More

by joanb785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
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Mar 05, 2024 -

Quality Chevrolet responded

Joan, it’s great to know that Roger provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 02, 2024

Very bad service they let my carpet dirty also they promised me when a buy the truck free wash and full tank gas pure lies the sales person named ANDRES said bulkxxxx More

by josejuanmuratalla
Recommend Dealer
No
Employees Worked With
Andres
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Mar 04, 2024 -

Quality Chevrolet responded

Jose, I appreciate learning about your experience at our dealership. My number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 02, 2024

Very disappointed with the service rendered, when I got in my truck noticed tire pressure was at 37 psi, even though the service sheet stated it was set to 41 psi! Are we just checking the box / boxes? Als More

by travelinray64
Recommend Dealer
No
Employees Worked With
Kathy, Juan and service manager
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Mar 04, 2024 -

Quality Chevrolet responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and I strive for satisfaction. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 01, 2024

Great job by Quality Chevrolet team. Bill and team took excellent care of my 2022 Corvette. Team professional and friendly. More

by cliff.baldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Smigiel
Report | Print
Mar 04, 2024 -

Quality Chevrolet responded

Cliff, I appreciate your kind words about our service team. Thank you for choosing Quality Chevrolet Escondido for your vehicle needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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