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Quality Chevrolet - Service Center

Escondido, CA

4.4
541 Reviews

541 Reviews of Quality Chevrolet - Service Center

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April 30, 2024

I really like the service and personnel. Somewhat disappointed that my truck had not been washed More

by jimkleintdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Quality Chevrolet responded

Thank you for taking the time to provide this feedback, Jim. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to contact me if you’d like to discuss anything in greater detail. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 28, 2024

Always receive the best service when I drop off my car for an oil change. The guy (sorry forgot his name) was really nice when I asked him about adding air in the tires. More

by jeane8484
Recommend Dealer
Yes
Employees Worked With
He hl
May 01, 2024 -

Quality Chevrolet responded

Jeane, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 28, 2024

The service department is good, but they need to communicate more with the customer. Thanks More

by jdemarcojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Quality Chevrolet responded

Thank you for taking the time to provide this feedback, jdemarcojr. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 26, 2024

The Service Adviser, Alex is very gorgeous and the time that he promise to pick up my car is really on time because I told him that am going to work on the time that he promise. More

by vvgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Quality Chevrolet responded

Hello, it is great to hear about your recent experience. I will certainly pass on your feedback to Alex as he will be happy to hear it! We look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 26, 2024

Very pleased with the experience. Bill was his usual pleasant and professional self. Quality service dept has never let me down. More

by geobykt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Smigiel
Apr 29, 2024 -

Quality Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a pleasing experience. We will share your comments with our team and we look forward to working with you again down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 26, 2024

Great dealershipand service, prompt and very courteous, staff is very professional, I will continue to have my vehicle serviced here. More

by jjrockin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 29, 2024 -

Quality Chevrolet responded

Your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 24, 2024

Great service staff are always polite and professional. It's a relief to have my truck serviced by professional people. Thank you so much very refreshing. More

by frankcain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Quality Chevrolet responded

I am ecstatic to hear about your positive experience with us! I will share your feedback with my team and hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 24, 2024

Great dealership, prompt and very courteous, staff is very professional, I will continue to have my vehicle serviced here. More

by richard0337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Quality Chevrolet responded

Thanks for giving us the opportunity to service your vehicle, Richard. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 23, 2024

They took care of everything they could find. They even explained that the wax on my windshield from the car wash was making my windshield wipers chatter. More

by bnbdunn
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Quality Chevrolet responded

We are truly grateful for this awesome review! We are thrilled that our team was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 19, 2024

The work was done in a timely fashion. However, it took 45 minutes to get a return phone call to let me know when the car would be ready. I was on hold for over 6 minutes, with two differ More

by tgdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro in Service
Apr 22, 2024 -

Quality Chevrolet responded

Thank you for your feedback. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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