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Quality Chevrolet - Service Center

Escondido, CA

4.4
559 Reviews

559 Reviews of Quality Chevrolet - Service Center

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December 13, 2024

Couldn’t have been treated better or more efficiently. Alina and Patrick were terrific. They made it seamless. I’ll buy from them again 😎👍 More

by SOLARDOG
Recommend Dealer
Yes
Employees Worked With
Alina. Patrick
Report | Print
Dec 16, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that Alina and Patrick provided you with an efficient and seamless experience at Quality Chevrolet Escondido. I look forward to welcoming you back for your next purchase. 😎👍 Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 12, 2024

I don’t trust this dealership to be honest and straightforward. From day one in 2018 there have been one lie after another. More

by tldiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Kenner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I understand your concerns about trust and honesty, and I appreciate your feedback. At Quality Chevrolet Escondido, I strive to provide transparency and integrity in all our dealings. If you're open to discussing this further, please feel free to reach out to me directly. I'm here to help and hopefully improve your perspective. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 12, 2024

Service was quick and done well. Waiting area was very clean and comfortable. Great areas for working while waiting. More

by KEVIN.IRELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Quality Chevrolet responded

Thank you so much for your kind words and for giving us a 5-star review. I'm thrilled to hear that you appreciated our quick service and comfortable waiting area. I look forward to welcoming you back at Quality Chevrolet Escondido for your future visits! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 09, 2024

I had the pleasure of having Alex as my advisor for the last 2 visits and he was great both times! Thank you Alex for being great!!! See ya on the next visit! More

by pgervasoni1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in the Service Department
Report | Print
Dec 16, 2024 -

Quality Chevrolet responded

Thank you so much for your kind words! I'm thrilled to hear about your positive experience with Alex during your visits to Quality Chevrolet Escondido. I'll be sure to pass along your appreciation to him. I look forward to seeing you next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 08, 2024

Friendly with a very convenient location. Nice facility easy to wait for your car to be serviced. More

by pkat300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Quality Chevrolet responded

Thank you so much for your positive review! I'm delighted to hear that you found our location convenient and our facilities accommodating while waiting for your car to be serviced. I hope to welcome you back to Quality Chevrolet Escondido in the future. Please feel free to share your experience with others! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 07, 2024

My service advisor Juan was great. He was professional, courteous and attentive. I received my car when it was promised. More

by beltran091387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
Report | Print
Dec 16, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I'm thrilled to hear that Juan provided you with professional, courteous, and attentive service. I aim to deliver quality service at Quality Chevrolet Escondido and I am glad that we met your expectations. I look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 29, 2024

They were fast and communicated timely with accurate information. It was my first time at the dealership and I was not disappointed More

by Kevin.hall43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Report | Print
Dec 01, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your first experience at Quality Chevrolet Escondido was a positive one. We strive to provide fast and accurate communication to ensure our customers are well-informed. We appreciate your feedback and hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 28, 2024

I’ve already left a bad review on this dealership before but they deserve another one. Took my truck here for its first free oil change from Chevy. Planned on doing it myself from there on out. Their tech m More

by Hagerty97
Workmanship
Recommend Dealer
No
Employees Worked With
Pablo
Report | Print
Dec 02, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us. We understand how frustrating regarding your experience with our service department. We appreciate your feedback and take your concerns seriously. Please reach out to me directly so we can address this matter and work towards a resolution. Your satisfaction is important to us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 25, 2024

Your service department is fast and efficient. I have full faith that my car is in good hands. More

by davidmedico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you found our service department fast and efficient. At Quality Chevrolet Escondido, we always strive to provide the best care for your vehicle. We appreciate your trust and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 24, 2024

Maria was great! She was on top of the issues and resolved them quickly. Thanks! More

by MCDONALDKW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Report | Print
Nov 25, 2024 -

Quality Chevrolet responded

Thank you! We truly appreciate your feedback regarding your experience at Quality Chevrolet Escondido. We're glad to hear that Maria was able to address your concerns promptly. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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