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Quality Chevrolet - Service Center
Escondido, CA
559 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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559 Reviews of Quality Chevrolet - Service Center
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September 25, 2024
Alex was great. He checked me in quickly, estimated 1 - 1.5 hrs for an oil change service - came in under an hour. Appreciate the entire team getting me done quickly He checked me in quickly, estimated 1 - 1.5 hrs for an oil change service - came in under an hour. Appreciate the entire team getting me done quickly as i was waiting at the store. More
by jwaldal26
Verified CustomerEmployees Worked With
Other Employees :
Alehandro (Alex) - he helped me directly and was excellent.
September 25, 2024
The work was done well, no complaints there. It was covered by warrantee, so the price was right. But, I had to rent a car for a week, while it was being done. It was covered by warrantee, so the price was right. But, I had to rent a car for a week, while it was being done. More
by jdetate
Employees Worked With
Juan GONZALES
September 21, 2024
I’m confused on why we even have an appointment when they take two days to fulfill what was supposed to be done in one day. take two days to fulfill what was supposed to be done in one day. More
by matturton
Employees Worked With
September 20, 2024
I have never had a complaint! I appreciate the customer service and clear communication! I used to go to Carlsbad and had a complaint each time....glad I switched to Quality Chevr I appreciate the customer service and clear communication! I used to go to Carlsbad and had a complaint each time....glad I switched to Quality Chevrolet in Escondido. Juan in the Service Dept is friendly and did an excellent job to accommodate my schedule. THANKS!! More
by oros6pack
Employees Worked With
Juan
September 19, 2024
Clean, responsive & professional. I would like the option to have my vehicle washed after service. I would like the option to have my vehicle washed after service. More
by youngrobert_09
September 19, 2024
Great service as always and I highly recommend them to my friends and family.. just need my availability and appointments for service on the Weekends friends and family.. just need my availability and appointments for service on the Weekends More
by glory619
Employees Worked With
September 17, 2024
Dropped my car off for service and 3 days later it had still had not been touched. This is unacceptable especially when I'm paying for a rental. I dropped it on Wednesday and ended up picking it up on Sat still had not been touched. This is unacceptable especially when I'm paying for a rental. I dropped it on Wednesday and ended up picking it up on Saturday though nothing had been done so I didn't have to keep the rental for any longer. I know the service reps are doing their best, but they should not take in cars that they don't have time to service. More
by jmh.vctr
Employees Worked With
Don't know names
September 17, 2024
Usually a great experience. Last time they made me sit around for 30-40 minutes after truck was done. They were too busy Last time they made me sit around for 30-40 minutes after truck was done. They were too busy More
by james@freedomsec.com
Employees Worked With
September 14, 2024
Window regulator broken: - $215 to remove a door panel which takes 15 minutes to someone who does it for the first time? - $180 for a regulator (when it costs $45 online). - $450 estimated for the work which takes 15 minutes to someone who does it for the first time? - $180 for a regulator (when it costs $45 online). - $450 estimated for the work when it can be done in an hour or less by someone who does it for the first time. I feel cheated and will look for more honest shops in the future. More
by gerald13
Employees Worked With
It's not the employee, it's the process.
