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Quality Chevrolet - Service Center

Escondido, CA

4.4
672 Reviews
Call Service Center (760) 871-4005

672 Reviews of Quality Chevrolet - Service Center

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July 27, 2025

I was very pleased with my advisor Joshua as he called my insurance company on my behalf to check if they covered a problem I had. He had to take pictures,etc of the problem. I really appreciated him going o More

by kylerandkade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Snodgrass
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July 27, 2025

No multipoint inspection my front struts were leaking and they never even mentioned it thought I might be able to get an estimate from them I have it repaired but I guess not More

by minasbiz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 26, 2025

She got me in and out quickly Friendly and fast service that is all the words More

by DR
Recommend Dealer
Yes
Employees Worked With
Kathleen gardener
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July 25, 2025

I work with Juan Gonzalez for Service and Ed Carr for Sales. The are both skillful and reassuring representatives of their departments. More

by jdetate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Carr, Juan Gonzalez
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Jul 26, 2025 -

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Juan and Ed provided you with exceptional service at Quality Chevrolet Escondido. Their skills and dedication truly make a difference. We appreciate your feedback and hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 24, 2025

I did not have an appt. But my car was running low on oil. The service center checked it and gave immediate attention to the situation. More

by helenekohrmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Quality Chevrolet responded

Thank you for your kind review, Helene! I am glad that our service center was able to assist you promptly with your oil situation. At Quality Chevrolet Escondido, we strive to provide immediate support for our customers' needs. We appreciate your feedback and hope to see you again for any future service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 24, 2025

The person who helped me with scheduling and drop off was very helpful, I think her name was Kathleen. Thank You! More

by JAMES.ANDERSON0818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen?
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Jul 25, 2025 -

Quality Chevrolet responded

Thank you so much for your kind words, James! We're glad to hear that Kathleen was able to assist you with scheduling and drop-off. At Quality Chevrolet Escondido, we always strive to provide excellent service to our customers. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 22, 2025

Easy schedule fast service friendly Juan was excellent great communication Do not make the the survey a hassle More

by tdunham
Recommend Dealer
Yes
Employees Worked With
Juan
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Jul 22, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us at Quality Chevrolet Escondido. It's great to know that Juan provided you with excellent service and communication. Your feedback about the survey process is appreciated, and we will take it into consideration. We hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 22, 2025

Customer service was alright at best wait time wasn’t very long but the work lacking took truck in for an oil change but my sensors still saying I need an oil change so we’ll see. More

by Hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Quality Chevrolet responded

Thank you for sharing your experience with us, Hunter. I understand your concerns regarding the oil change and the sensor alerts on your truck. It’s important to us that everything is functioning as it should. I encourage you to reach out to me directly at Quality Chevrolet Escondido so I can address this issue promptly. Your feedback is appreciated, and we hope to make your next visit even better. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 21, 2025

Juan was very helpful and quick to fix my every need. He explained everything and was very communicative the entire time. Would definitely recommend him! More

by michaela.macisaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Jul 21, 2025 -

Quality Chevrolet responded

Thank you for your review, Michaela! I am happy to hear that Juan was able to assist you so effectively and keep you informed throughout your experience at Quality Chevrolet Escondido. Your recommendation means a lot to us. We look forward to seeing you again soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 21, 2025

A great dealer. Bought my first dream car at 50. My Chevrolet Camaro is gorgeous. More

by 2002gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Román Torres
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Jul 22, 2025 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you found your dream car, a gorgeous Chevrolet Camaro, with us at Quality Chevrolet Escondido. It's an exciting milestone to achieve, and I appreciate you choosing us to be a part of it. We look forward to seeing you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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