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Quality Chevrolet - Service Center

Escondido, CA

4.4
558 Reviews

558 Reviews of Quality Chevrolet - Service Center

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December 21, 2024

Great service professionals and very friendly. Always helping such a great team. Mrs Maria is wonderful thank you so much !!! More

by losincreiblesgdl64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs Maria service depto
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December 20, 2024

It was a great customer service experience! I would recommend Quality Cheverolet to anyone, Merry Christmas! More

by highfillclaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 18, 2024

They always have pleasant personnel and a clean and comfortable waiting room. They provide very good and reliable service. More

by yolandajimenez0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Quality Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you had a pleasant experience at Quality Chevrolet Escondido. Our team takes pride in providing reliable service and maintaining a comfortable environment for our customers. I appreciate your feedback and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 18, 2024

Scott Holtz was great to work with dropped off Sunday at the key drop he called me Monday morning truck was done that afternoon. More

by inddav98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience working with Scott at Quality Chevrolet Escondido. It’s fantastic that your truck was completed so quickly. I appreciate your trust in us and hope to assist you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 17, 2024

Good service not sure about parts guy. He seemed confused. Simple questions and took forever More

by billy_86612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Dec 19, 2024 -

Quality Chevrolet responded

Thank you for your feedback, Billy. We're glad to hear you received good service overall. We understand your concerns regarding the parts department's responsiveness. Your experience is important to us, and we appreciate you bringing it to our attention. If you have further questions or need assistance, please feel free to reach out to me. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 15, 2024

I got exactly what I need done, customer service was great, super nice people. I was treated better here then other places More

by garcia.genesis73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the person who helped me.
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Dec 17, 2024 -

Quality Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear that you received exactly what you needed and had a positive experience with our team at Quality Chevrolet Escondido. We pride ourselves on our customer service and are glad that you felt well-treated. I look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 14, 2024

Quincy was rad. Great work all around. Thanks Quality. I need to make it to 15 words. More

by mikula.eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quincy
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Dec 16, 2024 -

Quality Chevrolet responded

Thank you so much for your kind words! I appreciate your support at Quality Chevrolet Escondido. I'm thrilled Quincy could assist you. Please visit us again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 13, 2024

Couldn’t have been treated better or more efficiently. Alina and Patrick were terrific. They made it seamless. I’ll buy from them again 😎👍 More

by SOLARDOG
Recommend Dealer
Yes
Employees Worked With
Alina. Patrick
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Dec 16, 2024 -

Quality Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that Alina and Patrick provided you with an efficient and seamless experience at Quality Chevrolet Escondido. I look forward to welcoming you back for your next purchase. 😎👍 Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 13, 2024

Service writer Bill S. Was great. Got my 2024 Tahoe in and done the same day. 2 recalls & oil change More

by dgray3011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Smigiel Service writer
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Dec 16, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us! I'm thrilled to hear that Bill was able to assist you promptly with your 2024 Tahoe. It’s always our goal at Quality Chevrolet Escondido to provide efficient and top-notch service. I look forward to welcoming you back for any future needs. Safe driving! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 13, 2024

Pleasant environment and no hassle service. Work is finished on time and left car in clean condition. More

by darronl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Dec 16, 2024 -

Quality Chevrolet responded

Thank you so much for your review. I'm thrilled to hear that you had a pleasant experience and found our service hassle-free. At Quality Chevrolet Escondido, I strive for timely and thorough work, leaving your car in great condition. I look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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