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Quality Chevrolet

Escondido, CA

4.6
978 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 978 reviews

August 18, 2021

They tried to charge me an extra $3500 without my knowledge!!! The advertised price was $25110, I was told I was going to pay $25110 I agreed to thsi price. I get my finace paperwork and the price ma More

by katemoen
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance Dept
Aug 20, 2021 -

Quality Chevrolet responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Aug 20, 2021 -

katemoen responded

I purchased a vehicle from a reputible dealership and ended up paying over $1000 less. I clearly outlined what had happened at your dealership and there is no resolution as I have no interest in ever coming to your dealership again. I worked for many years at a Dodge dealership while what your sales manager did is not considered illegal it is extremely unethical. Personally speaking I would recommend cleaning house as looking at your dealership reviews on other websites this has happened many times before.

April 14, 2021

Just as the most recent March 2021 review notes, it appears as though Quality Chevrolet practices deceptive advertising. Buyer beware. We had an agreed upon price through discussions with a salespers More

by John A
Recommend Dealer
No
Employees Worked With
Manny (sales Manager)
Apr 16, 2021 -

Quality Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Apr 16, 2021 -

John A responded

Hi Lewis, we have talked and you have defended your dealerships deceptive practices. Since you claim that you add this $1400 fee on every car you sell, why does you dealership hide this information from the consumer in the online advertising? Why don't you just make it known and show your advertised price including the $1400?

March 15, 2021

Dealer ship offers a very low price online and then when you contact them they tell you they added additional after market items that pump up the price. Shop at your own risk. More

by Customer Lost
Recommend Dealer
No
Employees Worked With
Ed Car (not sure of last name spelling)
Mar 17, 2021 -

Quality Chevrolet responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 26, 2021

xxxxxxxx Once they rope you in with a good advertised xxxxxxxx Once they rope you in with a good advertised deal they put on the contract all kinds of add ons. Like "paint protection" (wax) interior More

by Steven J Reavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lewis Singleterry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Quality Chevrolet responded

Thank you for your feedback. We are presently looking into this matter, and encourage you to contact us directly to provide a bit more insight into what happened.

June 15, 2020

Made an appointment with a salesman to see an Equinox. Sat down told them what I wanted to be in terms of monthly payments. They came back with an insulting number. I have an 750 to 800 depending on which More

by GUILLENTRAUL
Recommend Dealer
No
Employees Worked With
Junior
January 31, 2020

Put WRONG oil in an Almost New Corvette I made an appointment with Anthonly(New Guy, sadly) two weeks before to have 0 W 40 oil put my 2017 Corvette Grand Sport. He apparently coded somethi More

by dwight.alexander1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Maldonado
October 29, 2012

Stay away from these scoundrels, especially their service dept. They refused to polish my car after they damaged it with a cheap wash. Their techs couldn't even install anything correctly without any problem More

by Dubber101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
norm
March 13, 2008

I bought a silverado from Quality Chevy a few months ago and their service was great. I felt they went out of their way to accomodate my needs and help me through the whole process. I found them by doing a More

by 328owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
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