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Quality Chevrolet

Escondido, CA

4.6
978 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 978 reviews

July 30, 2022

Advertising a car that is waiting for a replacement battery. Also tacks on a protection package for $1395.00 which is not included in the actual price until you ask. More

by EVSeeker
Recommend Dealer
No
Employees Worked With
Lewis Singleterry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Quality Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 23, 2022

They show cars on their website that they don't have. How is it possible? Don't have and it's not in transit 🤬 More

by jsjammu1977
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Internet Sales
Jul 25, 2022 -

Quality Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 05, 2022

I have purchased several vehicles from Quality Chevrolet over the years, Always a GREAT experience! Everyone I have worked with went above and beyond to make sure we were completely satisfied! More

by Natasha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Quality Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 08, 2022

Attempted to get assistance through email but I felt the salesperson was not interested in providing me with help and gave very short closed responses when inquiring about my options to purchase More

by ScreenameDR
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N.a
Jun 10, 2022 -

Quality Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 16, 2022

The people at Quality Chevrolet epitomize what most American think of used car salesmen. Even though I was at the new car section, they clearly belonged across the street on the used car side. I had be More

by mdiaz91911
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Richard
Apr 18, 2022 -

Quality Chevrolet responded

mdiaz91911, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Quality Chevrolet Escondido does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 31, 2022

Took truck in for rear differential pinion seal leak the first appointment, they kept truck almost all day to come and say they didn’t have the part until couple days later. Took truck back once part was in More

by egarcia443
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lewis Singleterry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

egarcia443 responded

Very disappointed!

February 11, 2022

Went car shopping yesterday to try to find my wife a new mom car. I was planning on stopping at every dealership on auto park way to see what’s out there and see how this crazy car market is. I stopped at More

by Shaun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob T, Richard
Feb 14, 2022 -

Quality Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 31, 2022

Salesman lied 2x. Initially he told me the dealer installed paint/fabric protection package was included in the price he quoted me. "That's one of the advantages of buying from us". I wrote this down More

by Joseph
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lewis Singleterry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Carr
Feb 02, 2022 -

Quality Chevrolet responded

Our team has acknowledged this review.

November 08, 2021

We can't disagree with the other raters more...quality of professionalism and respect we received while looking to purchase a new 2021 Chevy Traverse was outstanding. Our sales person was Eduardo "Eddie" and More

by Betty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Rojad
Nov 10, 2021 -

Quality Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 01, 2021

The price advertised versus the price they tried selling me the car for is not the same. The car’s price magically increased by a 3000 dollars. This is similar in my opinion to a bait and switch trick. Extr More

by faissal
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Beltran
Sep 03, 2021 -

Quality Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Sep 03, 2021 -

faissal responded

I have contacted you via email to try to get this resolved so that we can reach an fair solution and possibly even a sale. Yet you have not responded.

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