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Quality Chevrolet

Escondido, CA

4.6
978 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 978 reviews

September 01, 2023

I had an engine problem with a Chevy Custom which GM repurchased from me and I upgraded to a Silverado LTZ. Quality Chevrolet were outstanding and made for a seamless transaction. More

by gerardkenny7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Link Dixon
Sep 03, 2023 -

Quality Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 01, 2023

Sales staff was great and price was competitive . Really happy with my experience and would recommend to freinds More

by Jzana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Quality Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 31, 2023

This is the 2nd vehicle we purchased from Quality, and the 6th Tahoe/Suburban over the years. The first truck was easy, no fuss, and we got exactly what we wanted. With this purchase, it was easy, but I More

by andreawsalcedo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Quality Chevrolet responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 31, 2023

I worked with Link Dixon in purchasing my Corvette. He was awesome from the beginning until I drove off of the lot. More

by thrillisgone22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Quality Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 31, 2023

I tried to schedule an appointment online, however the first appointment was months away. I called to try to make an appointment on two occasions, never got a call back. Finally I got in touch with some More

by cdhallock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick, Simon
Sep 01, 2023 -

Quality Chevrolet responded

We strive to provide our guests with excellent customer service and it seems you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 31, 2023

They are always helpful and tell me exactly what needs to be done. Always polite and friendly. More

by debbieporter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in service department
Sep 01, 2023 -

Quality Chevrolet responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Sep 01, 2023 -

Quality Chevrolet responded

Thank you for leaving us this great review, Debbie! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 31, 2023

Love that they provide lifetime oil changes and tire rotations. Roman was awesome. Not pushy at all. I'm glad I came here! More

by DANI.LYNNE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman T.
Sep 01, 2023 -

Quality Chevrolet responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 25, 2023

I spoke with Yvonne and confirmed an out-the-door price. Then I called to finalize everything and was connected to a different salesman (didn’t catch the name) I explained my situation and all the numbers, More

by bmoy1244
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Yvonne
May 26, 2023 -

Quality Chevrolet responded

I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 27, 2023 -

bmoy1244 responded

I had very poor and slow service. I confirmed a price and when I finally got a call back from someone, the price I was told was 7k more… Then Danny Beltran tried to follow up almost a week later and tried to get me back in. Now it was 4k for “ceramic coating” I’m not paying for a 4k ceramic coat that wasn’t there when I dealt with the last guy. This was after I dealt with a more transparent dealer and got the ball rolling, so I shrugged it off and went with them… Ended up getting a higher trim for under MSRP anyway. Because of this experience, I’m not sure how you expect we come to a resolution together. Please enlighten me on this thread.

April 10, 2023

Chevrolet Corp should minimize the inventory they receive for falsely advertising prices online through cars.com and autotrader. Click bait displays on web! More

by LBC reviews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Imran Shahid
Apr 12, 2023 -

Quality Chevrolet responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Quality Chevrolet Escondido does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 29, 2022

This place sucks! They are extremely dishonest with their online pricing and in person. They told me a truck I liked was $36k and then when I tried to buy the truck th More

by krutherford30
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walter Ragsdale
Sep 30, 2022 -

Quality Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Sep 30, 2022 -

krutherford30 responded

You can call me if you'd like. 650-576-8824