Quality Chevrolet

Quality Chevrolet of Escondido was a great choice. The staff was very helpful with all our questions. We originally placed an order for a new suburban fresh from the factory. But when that seemed like The staff was very helpful with all our questions. We originally placed an order for a new suburban fresh from the factory. But when that seemed like it was going to take longer than we wanted, the sales team helped get us into a suburban they had on the lot. We worked out a good deal for our family and I'm sure they made a little money on their side to. We walked away feeling like we were treated fairly and ultimately got a brand new Suburban with everything we wanted. Junior, Miguel and Daniel were amazing to work with and even Alan who gave my wife the walk through of her new Suburban was amazing. He took the time to explain all the "bells and whistles" to my wife and made sure all her questions were answered, he even stayed late after the store closed and probably should have been going home, but he took to the time to make sure the delivery of the vehicle was perfect. Thanks Alan!! More

Made the whole process easy and fast. Appreciate everything and all the discounts. Would recommend to others Appreciate everything and all the discounts. Would recommend to others More

Mike Sanchez is a Rockstar Service Advisor who provides impeccable customer service. Thank you so much for your attention to detail and taking care of my needs. It's very much appreciated! impeccable customer service. Thank you so much for your attention to detail and taking care of my needs. It's very much appreciated! More

Overall, very happy with this dealership! Always a good experience at the service department also. Always a good experience at the service department also. More

Staff was helpful and friendly and got us out very quickly. I feel it was a good deal on the vehicle and we didn’t feel that we were wasting time. I feel we got the most fair deal and they worked with quickly. I feel it was a good deal on the vehicle and we didn’t feel that we were wasting time. I feel we got the most fair deal and they worked with us in a professional manner More

Kenny was amazing ! !!! He was very helpful and we will be returning with him for another car ! Thanks Kenny! Guiselle !!! He was very helpful and we will be returning with him for another car ! Thanks Kenny! Guiselle More

Kenneth, the sales person, was extremely helpful. He helped us out a lot and was very respectful He helped us out a lot and was very respectful More

Ms. Garden was very polite, informative and professional to someone whose only knowledge is to watch oil guage and when to fill with gas.I would give her five stars. to someone whose only knowledge is to watch oil guage and when to fill with gas.I would give her five stars. More

Everything was as I expected, my husband and I fell happy with the way we were treated, thank you so much happy with the way we were treated, thank you so much More

It seems like that staff has a passive aggressive attitude towards service. I got there at 2pm. Prior to arriving, I called the service advisor to arrange for a shuttle for me. I checked in, and attitude towards service. I got there at 2pm. Prior to arriving, I called the service advisor to arrange for a shuttle for me. I checked in, and reminded them about a shuttle. At appx. 240pm, I inquired with 3 staff status on the shuttle. 1 just blew me off. 1 said "it's coming". 1 said " I'll call them". At 315pm I called for an Uber. It was only then the service manager stated to me he was stuck in traffic and it should be 15+ more minutes. Why can't these guys get it together and actually help the customer? The shuttle driver was there in 5 mins. I cancelled my uber. The driver stated his work phone has never worked, the shop won't get him a new phone, and he's using his personal phone for navigation. The only reason why I keep coming back to this dealer is because it's 4 miles from my house. Definitely not because of the staff. More