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Quality Chevrolet

Escondido, CA

4.6
979 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 979 reviews

September 23, 2023

My service writer was very helpful. I think he was new but did a good job More

by brijo212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon Gates
Sep 26, 2023 -

Quality Chevrolet responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Quality Chevrolet Escondido's Service Department. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 22, 2023

Very easy checkin and quick service! It’s always an enjoyable experience here with Bill Smigiel! More

by jennifer.repp003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Smigiel
Sep 25, 2023 -

Quality Chevrolet responded

Jennifer, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 22, 2023

Vehicle was returned with a check engine light on. Requested maintenance to fix broken AC system did not fix the problem I identified. Work was done, but nobody actually checked to see if it fixed the More

by brainsls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Sep 25, 2023 -

Quality Chevrolet responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 22, 2023

They didn't give much help. Just said we dont have the parts they are on back order. I was also sitting in the waiting room for way longer than they said I would be and honestly More

by jeremyleal25k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont remember. A young guy
Sep 25, 2023 -

Quality Chevrolet responded

Thank you for sharing this review regarding your experience with us, Jeremy. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 22, 2023

Great Service! Was an easy experience no hassle and explained all options. Walter is a great salesman and stayed late to complete paperwork. More

by jenos0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Ragsdale
Sep 25, 2023 -

Quality Chevrolet responded

I loved reading this review! Happy customers are our aim, and it appears Walter really hit the bullseye. I'll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 22, 2023

Scott Holtz is not who helped us. Rogelio Hernandez helped us and he was excellent. Did everything as promised and delivered before expected. Disappointed the car wash was not availa More

by none
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Hernandez - excellent
Sep 25, 2023 -

Quality Chevrolet responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 21, 2023

They fixed my car for a reasonable rate. Juan Gonzalez my service adviser solved my problems in one day. I dropped my car off at 8:30 and they called me to say it was done at one. Plus they More

by Vona Flaig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
Sep 22, 2023 -

Quality Chevrolet responded

Vona, thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Juan does for Quality Chevrolet Escondido and our customers. Hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 20, 2023

Waited not too long, about 10 minutes to have someone who takes care of me, then he keep me updated on time. More

by Jerome petit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Hernandez
Sep 22, 2023 -

Quality Chevrolet responded

Jerome, I appreciate your review and I am glad to hear that our service team was able to assist you with all of your automotive needs. Please let me know if there is anything else that I can assist you with. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 20, 2023

Thank you Brock. We are still deciding if we love the vehicle, But so far so good! More

by Skyler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock Standerfer,
Sep 22, 2023 -

Quality Chevrolet responded

Thank you for the great review, Skyler. Please come visit us if you need anything else, be it service or sales. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 20, 2023

One of the best customer services I have ever experienced. The salesman was very knowledgeable about the product he was selling. More

by prince5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Marcovich
Sep 22, 2023 -

Quality Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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