Quality Chevrolet
Escondido, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,025 reviews
Great service, great value, with great people. Sales man Link is awesome! Sales Manager JR also amazing! Explain everything with in depth detail. Sales man Link is awesome! Sales Manager JR also amazing! Explain everything with in depth detail. More
Our sales person, Mikhail was fantastic. We appreciated his knowledge of the vehicle and he approached showing of the car with honesty, integrity, knowledge, and a calm demeanor that made it We appreciated his knowledge of the vehicle and he approached showing of the car with honesty, integrity, knowledge, and a calm demeanor that made it easy to consider pros and cons of the car. The price discussion was tense and typical of a dealership experience. The dealer had the opportunity of 5 stars, but the approach of the price negotiation brought the rating down to average. Two issues - 1. The advertised price on the website was presented as out the door pricing, but the sticker had $3k of dealer secondary dealer add-ons that were presented at the point of price negotiation. The dealer implied the add-ons were an expected and mandatory part of the car sale. I found this to be disingenuous. The car should have been advertised with the add-ons on the website if the expectation is pricing must include these add-on features. The add-ons in question are: a. Nanocure protection, anti-theft etching, and door guards. 2. The price negotiator presented the numbers with the 3 add-ons as part of the price build up of the car whereas the extended warranty was presented as a set of options outside of the price build up - different area of the pricing worksheet. When I asked if the Nanocure had already been applied upon delivery, the sales negotiatir responded with a non direct answer leaving me with an impression that it was applied upon delivery and the 3 add-ons were a requirement to buy the car. Later after the sale, a follow up w the same negotiator (on unrelated matters) on when the nanocure was applied confirmed that it was actually applied upon the sale of the vehicle. The net is that I believe I did have the option to decline the add-ons as a condition of purchase, but wasn’t presented with a clear choice. The presentation of the extended warranty was an example of a clear choice. When I declined the protection it was immediately removed from the price. However, the presentation of the addons made it appear that these were required to buy the car which is why I am feeling the approach is disingenuous. I believe the dealer should have either disclosed the addons on the website as required parts of the price or presented the addons as options to be considered and opted out like the extended warranty. The experience More
Excellent service and great customer care and support in selecting a car for our family. Lewis was well educated about the features and was able to explain them concisely and clearly to us. Thank you Lewis selecting a car for our family. Lewis was well educated about the features and was able to explain them concisely and clearly to us. Thank you Lewis More
Imran was awesome to work with. He was very friendly and never made us feel pressured. Helped us get the process of buying the car quickly. He was very friendly and never made us feel pressured. Helped us get the process of buying the car quickly. More
Every thing was great thank you Chevrolet the workers was so friendly and helpful thank you so many so friendly and helpful thank you so many More
This dealership was very welcoming, lots of friendly faces. Prices had some dealer fees and such however it was still reasonably fair. I bought my car yesterday and got a ton of hand shakes and congratu faces. Prices had some dealer fees and such however it was still reasonably fair. I bought my car yesterday and got a ton of hand shakes and congratulations all around. Free oil changes and tire rotations for life. 🥰 More
Link was awesome! He was patient and knowledgeable. we never felt pressured and he explained everything to us. Thank you to all the Quality Chevy! He was patient and knowledgeable. we never felt pressured and he explained everything to us. Thank you to all the Quality Chevy! More
Ed is an amazing salesperson and we have bought several cars from him over the years. We appreciate his dedication. cars from him over the years. We appreciate his dedication. More