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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,037 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,037 reviews

October 22, 2023

Very fast finalization of the sales process when I arrived at the dealership. Quick and easy. More

by thechadinoc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Navarro
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Oct 24, 2023 -

Quality Chevrolet responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. We are sincerely grateful for your business! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 22, 2023

Ed Carr has sold me 4 vehicles now. Always painless (as painless as can be) and with a smile. He got me the best deal of that I have no doubt. Thank you so much Ed and team. Can’t do it More

by tracy.drumel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Carr
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Oct 24, 2023 -

Quality Chevrolet responded

Tracy, thank you for your loyalty to our dealership and for taking the time to write this review. Ed’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 22, 2023

Alan Navarro was the reason I bought a car from Quality Chevrolet on 10/21/23. He is an excellent salesman!. More

by Stan Anderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Navarro
Report | Print
Oct 24, 2023 -

Quality Chevrolet responded

Stan, we loved reading this review! Happy customers are our aim, and it appears Alan really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 21, 2023

No lube sticker. Greasy hand print on my left front fender and right door. I brought the truck in spotless. I asked about using my points since my bill was over $500 More

by ALLENSWRENCHCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Gonzales
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Oct 23, 2023 -

Quality Chevrolet responded

Thank you for your feedback. I strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 21, 2023

Mike in Service is always very friendly! He made the experience very easy and a positive one. More

by summersmith1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 24, 2023 -

Quality Chevrolet responded

Summer, thank you for the awesome feedback! You're right, Mike is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 20, 2023

Hi the service was excellent, however trying to book an appointment over the phone was very hard, the waiting time to speak with a person was long and they operator hang up twice, however it was easy to ch More

by greenfieldlands
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio
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Oct 23, 2023 -

Quality Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 20, 2023

Service performed on time and timely. Everything went smoothly. Having a 15-word minimum is annoying. More

by am
Recommend Dealer
Yes
Employees Worked With
Rogerio
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Oct 23, 2023 -

Quality Chevrolet responded

I am pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 20, 2023

Great working with Andres Munoz walk in and out with the car. My only complaint was that we were not offer any free equipment or gift card for the fast charger. More

by iceriverside
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
andres munoz
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Oct 23, 2023 -

Quality Chevrolet responded

Thank you for the great feedback! I appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 20, 2023

My representative was very courteous and knowledgeable. Also mad me aware of upcoming services. She was great overall. More

by hudman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Quality Chevrolet responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Quality Chevrolet Escondido! If there is anything else we can do for you, please feel free to give us a call. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 19, 2023

Awesome, easy experience working on a trade-in + purchase. Jose Segura and his team were great communicators and very professional and flexible. More

by MaxMunson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Segura
Report | Print
Oct 20, 2023 -

Quality Chevrolet responded

Thank you so much for sharing your car shopping experience with us, Max. I'm happy to hear you received fantastic customer service from Jose and the rest of the Quality Chevrolet Escondido team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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