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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,037 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,037 reviews

November 14, 2023

Team was very quickly, friendly and personable! I have been here twice so far, all I can say is excellent! More

by yadiracerda100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
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Nov 15, 2023 -

Quality Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 14, 2023

Great service, Alan helped us out and was very helpful every step of the way. More

by Katie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan
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Nov 15, 2023 -

Quality Chevrolet responded

Thank you for leaving us this great review, Katie! I am very happy to hear that Alan could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 13, 2023

Very satisfied with the time and service of the personnel and all the answer indeed More

by carlosgloera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
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Nov 14, 2023 -

Quality Chevrolet responded

Carlos, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 13, 2023

I really appreciated the honest no haggling experience I had at Quality Chevrolet. I like that their dealer added options were a reasonable price unlike some of the other dealerships I visited. More

by chuck89
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roman Torres
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Nov 15, 2023 -

Quality Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Chuck! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 13, 2023

Juan Gonzalez was great to work with. He kept me informed of work progress and estimated time of completion.. More

by karenfoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
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Nov 15, 2023 -

Quality Chevrolet responded

Thanks for your awesome review, Karen! I'm very happy to hear that Juan was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 13, 2023

We wanted electric. They changed the price and rushed us, little help with new car. More

by sequoiapam24
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Junior Bernal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Tinoco, did not help us enough. Imran Shahid refered to him, He did not help us.
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Nov 15, 2023 -

Quality Chevrolet responded

Thank you for leaving this review. Your comments are important to me, and I appreciate all feedback, as it helps us grow as a dealership. Please contact me so we can further discuss your visit. I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Nov 15, 2023 -

sequoiapam24 responded

We paid for choices you made, the paint added on after price you promised. I am told other customers were given price quoted. The man that showed us the car pushed things along, I thought because he wanted to make sure we were buying. We did purchase a blue bolt, with cash. Chris is young and probably assimilate information quickly. I have slowed down. Much of what he flew through did not stick. Perhaps your dealership only gives new owners an hour, or Chris hurried things along on his own. In conclusion, everyone should be offered same price, and you should take time to teach the new owners all about their first electric car.

November 13, 2023

Best Oil change ever thanks to Payton and his crew, real quick reliable and friendly More

by Ms.Alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks to Teddy for talking to me and showing me some trucks while waiting for my car.
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Nov 15, 2023 -

Quality Chevrolet responded

Thank you for putting your trust in Quality Chevrolet Escondido, Alexis! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 12, 2023

Nice friendly staff, they answer all and any questions, over all great experience with the company. More

by jamespalacios204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Quality Chevrolet responded

I appreciate you for letting others know about your experience, James! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 12, 2023

Never thought I would be replacing my truck with a new truck, but it had to be done. They had the vehicle I wanted and Lewis was awesome to work with. He made sure I got all the bells and whistles I wante More

by ktlynch78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Quality Chevrolet responded

Thank you for this amazing review! It was a pleasure to work with you and get you into a truck you love. We really appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 11, 2023

Oil change and tire rotation went smoothly with minimum wait. Service advisor, Payton Jackson, was excellent to deal with. More

by jim@mcquestion.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Jackson
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Nov 13, 2023 -

Quality Chevrolet responded

I cannot thank you enough for this glowing review of our service center, Jim! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again and visit Payton and the team if you need anything else in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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