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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,037 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,037 reviews

November 27, 2023

No explaining the correct information about the contract, they put things in so you pay more money, they put me insurance for the paint and they didn’t told me. I’m so glad I’m done with the pays, be careful More

by yombi22.sg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Quality Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 27, 2023

Worst car buying experience of my life. I ordered this truck and it was still miserable. Nothing prepared, finance kept telling us they were too busy and we needed to speed up. Price wasn’t More

by dthiCksten
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Junior Bernal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Carr, Katherine Levinson
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Nov 28, 2023 -

Quality Chevrolet responded

Thank you for your feedback. Here at Quality Chevrolet Escondido, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 26, 2023

BROCK AND JOSE WERE GREAT ! NO B.S. DEAL. GOT A GREAT PRICE, AND DELIVERED CAR TO MY HOUSE. More

by rgrano4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOSE
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Nov 29, 2023 -

Quality Chevrolet responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 26, 2023

My only problem was the credit application form is not computerized. Brock was explained each process and was professional More

by bwsrj79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock
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Nov 29, 2023 -

Quality Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. I appreciate your feedback. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 25, 2023

Scott get's one star because he wasn't my service advisor. Not sure why he's on this review. Kathleen Garden was my service advisor and I have always been very happy with Kathleen. I was thrilled to More

by STUMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Garden
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Nov 28, 2023 -

Quality Chevrolet responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Kathleen does for Quality Chevrolet Escondido and our customers. Hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 25, 2023

Awesome customer service from them. Had a super easy on time appointment.Staff was amazing and got it done about 30 min early More

by devinw1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Nov 28, 2023 -

Quality Chevrolet responded

Thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 25, 2023

I had a positive experience at this dealership from the time I arrived. Staff members Manny and Dalton were particularly friendly, helpful and patient. More

by fchandroo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton
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Nov 27, 2023 -

Quality Chevrolet responded

I am elated to hear about your positive experience! Our team works very hard to put customers first. I look forward to helping you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 24, 2023

Our experience buying two vehicles at the same time was very pleasant. Our salesman, Dalton, was phenomenal in his willingness to explain everything about the cars and the purchasing process. He made us ve More

by TeddyCh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton, Manny
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Nov 27, 2023 -

Quality Chevrolet responded

Teddy, thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with Dalton. Please let me know if I can help you with anything else. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 23, 2023

Payton greeted me with a smile on his face and was very pleasant to work with. He kept me informed and the job was completed in a timely manner. More

by djjlemire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2023 -

Quality Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Payton was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 23, 2023

I brought my Silverado in for an oil change everybody was courteous quick and super efficient More

by JIMMIED2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Quality Chevrolet responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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