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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,037 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,037 reviews

December 03, 2023

Payton is amazing, he is very friendly and a customer-oriented person. I wish him to grow as a leader in the service sector. More

by navsap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
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Dec 05, 2023 -

Quality Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 02, 2023

I have had recall work performed on my vehicle at this dealership in the past and received great customer service. This time both service representatives were rude, condescending and impatient. Both asked More

by ARWOS2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike (Service)
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Dec 04, 2023 -

Quality Chevrolet responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. I hope to hear from you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 02, 2023

Mike Sanchez and his service team are efficient they identified the issue on my suburban and was quick to repair. More

by califgalmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Quality Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Mike and the rest of the service team were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 02, 2023

Amazing service! Mike is the BEST !! I come back because of his amazing customer service and down to earth attitude. More

by mzsmiley0714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 04, 2023 -

Quality Chevrolet responded

Thanks for your outstanding review! I'm very happy to hear that Mike was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 01, 2023

Great experience with all the staff. Our primary agent, Ramon, was very knowledgeable and understood our interest. Highly recommend Quality Chevrolet in Escondido CA when shopping for a More

by gilliscd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Quality Chevrolet responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Ramon and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 01, 2023

Our experience was very pleasant! When we first came to look at the cars Andres helped us out and he was great, gave us all the info we needed. When we came back to purchase Alan and More

by melissa.johnson09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan, Andres,
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Dec 04, 2023 -

Quality Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Melissa. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 01, 2023

Well… I hope Richard and Ramon are the same person,,,,🤣 because Ramon was the gentleman who worked with us and he was excellent. He made a usually anxiety ridden purchase fun and painless! Ramon was knowl More

by lynellegillis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Quality Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Richard and Ramon were able to meet your needs. At Quality Chevrolet Escondido, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 01, 2023

Bill is great. Unfortunately my car was there for a week because of a computer glitch. 😔 More

by GNLE2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Smigiel was great.
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Dec 01, 2023 -

Quality Chevrolet responded

Thanks for your great review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 01, 2023

The salesperson Roman T is very professional and patient in providing the information on my potential purchase of the Chevy Bolt. He does not pressure me in my judgement. I have a 100% satisfaction More

by cheukwm00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Torres
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Dec 02, 2023 -

Quality Chevrolet responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Roman was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 01, 2023

Oil change was $174. Looks like it included work I did not ask to be done.. More

by jsm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Sanchez
Report | Print
Dec 04, 2023 -

Quality Chevrolet responded

Thank you for sharing your experience with us. I'd like to learn more about your concerns. Please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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