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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.6
1,037 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,037 reviews

December 22, 2023

I love Quality Chevrolet in every way. They are the best in all aspects of the business More

by Bob R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Carr Sales, Manny Sales, Roger Servicee
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Dec 22, 2023 -

Quality Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day, Bob. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 21, 2023

Bad SERVICE I WILL NEVER GET A CHEVROLET CAR IN THE FUTURE NEVER RETURNED PHONE CALLS More

by SERGIOMELCHOR310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Quality Chevrolet responded

Sergio, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 21, 2023

Great communicaion. My entire transaction took place online from a different state. They were up front and honest with pricing. They made sure the vehicle was prepped More

by markblilie23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Quality Chevrolet responded

Mark, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 21, 2023

Although very busy they were able to maintain my appointment and were professional and courteous More

by robert.gordon47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 22, 2023 -

Quality Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone, Robert. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 21, 2023

Bill is great but the service center here is very busy and it takes a little while to get an appt. More

by andrew.monarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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Dec 22, 2023 -

Quality Chevrolet responded

Andrew, thank you for sharing your experience with us. Here at Quality Chevrolet Escondido, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact me directly. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 21, 2023

Meeting with Jose in sales went great, really easy and pleasant, good people, from sales manager to Wayne in finance. All great, what I'm not happy about is the vehicle obviously not working inspected, to More

by james@nextlevelhome.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
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December 21, 2023

Fast and great service. I have seen major improvement since my last service a few months ago. More

by grisel.enriquez83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
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Dec 22, 2023 -

Quality Chevrolet responded

I appreciate you for letting others know about your experience, Grisel! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 20, 2023

Awesome advisors and techs. Appreciate all they do for my vehicle and their respective advice. More

by spartw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Quality Chevrolet responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Dec 21, 2023 -

spartw responded

Lewis. Great people is what makes an amazing client experience! Thank you

December 18, 2023

Great team. Brock was the real reason I came in. He stayed late one evening giving me some real input into my purchasing decision making process. Lew was great t More

by SOUTHCALIDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock
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Dec 19, 2023 -

Quality Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 17, 2023

Kathleen provided great service and kept me updated on the progress. She explained all the work that will be done to the truck and provided alternate options. Will work with her again next time. More

by akaslam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
Report | Print
Dec 19, 2023 -

Quality Chevrolet responded

I sincerely appreciate your feedback. Each employee is a valued member of the Quality Chevrolet Escondido team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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