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Quality Chevrolet

Escondido, CA

4.6
1,037 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,037 reviews

December 31, 2023

The service department personnel were very polite and attentive to my needs and required work. More

by jscruzn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Martin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Quality Chevrolet responded

Thanks for this great review! I can't tell you enough how much we appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 31, 2023

Good experience, professional staff, and awesome service. Would recommend for anyone interested in buying a car. More

by michael.ingley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Quality Chevrolet responded

Michael, I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 30, 2023

Kathleen Garden was excellent! Best service ever. Just won a new customer. We will be back to purchase our next vehicle. More

by Tinknockerstan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katkleen Garden
Jan 02, 2024 -

Quality Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 30, 2023

He did an excellent job of getting us in. Was very kind and text us after he was done with the car More

by rubyhoward497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 02, 2024 -

Quality Chevrolet responded

Ruby, thank you for the awesome feedback! Our team features many excellent service advisers and we appreciate all they do for us! I'm very happy to hear that they were there to provide you with great service. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 30, 2023

I have an interlock device on my vehicle, apparently I didn’t stress enough how important it is I needed to be with the vehicle if it to be “ON” or started. Needless to say a violation lock was enacted an More

by daugh02595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Jan 02, 2024 -

Quality Chevrolet responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 30, 2023

Friendly service advisor and scheduled service was done quicker than expected. I did not feel rushed and received a full recap of the services performed. More

by jbbowtie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Quality Chevrolet responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 29, 2023

The drop off and pick up went smoothly. The work was done in half the time they said it could take. More

by tami_malek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Garden
Dec 29, 2023 -

Quality Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 29, 2023

We love quality Chevrolet. We've been purchasing vehicles and getting service done here for decades. Love the customer service and attention to detail. Look forward to many mor More

by hiddenvalleybackhoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen
Jan 02, 2024 -

Quality Chevrolet responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 29, 2023

Good quality service! Roger was knowledgeable and explained the situation with my care clearly, and answered all my detailed questions. We'll need to monitor my car, but More

by mc_cauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio
Jan 02, 2024 -

Quality Chevrolet responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Roger does for Quality Chevrolet Escondido and our customers. Hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 28, 2023

Everybody was good and went well but the time spent there was way too long More

by alan.neag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Didn’t work with these people
Dec 29, 2023 -

Quality Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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